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93%
Rekomendasikan Properti Ini

Pengalaman Secara Keseluruhan

4,5

berdasarkan 646 ulasan
93%
Rekomendasikan Properti Ini

Ratings Breakdown

646ulasan

  • 5 Bintang
    471
  • 4 Bintang
    109
  • 3 Bintang
    28
  • 2 Bintang
    19
  • 1 Bintang
    19

Friendly staff

By

November 23, 2020

Staff was very friendly and helpful. Room was clean, comfortable and quiet. The worst part was the effect that the stinking, rotten virus had on my stay. The staff did the best they could under the circumstances. It made things uncomfortable........and ABNORMAL. No breakfast buffet!!! And the mask issue is ridiculous.

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Good Hotel

By

November 20, 2020

Many stays at this hotel. Very great accommodations.

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Nice clean hotel

By

November 19, 2020

Nice clean hotel and room, friendly and helpful staff and a good restaurant/bar open on site with indoor seating (never thought that would be a big deal).

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Amazing

By

November 19, 2020

club

We loved our stay! We used to stay at this hotel when it was the Magnuson and we were so happy too see that Holiday Inn made it even better!

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Comfortable beds

By

November 19, 2020

club

The fact that you guys make someone write when they don’t want gets under my skin!

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My Stay

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November 18, 2020

club

The staff was very professional and very helpful. The suite was was excellent! We felt safe and felt the hotel was doing all they could for combating COVID. Wonderful stay!! will definitely stay again!

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Best holiday inn I’ve ever been to!

By

November 17, 2020

club

Best Holiday Inn I’ve ever been to. Can’t wait to come back again and again when I come to visit family often. The staff was friendly the rooms were beautiful and clean, everything was safe, my dogs were accommodated for, and the hotel itself was huge and beautiful. I highly recommend this hotel to anybody who wants to have lots of room and stay at clean, comfy hotel.

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Pets allowed

By

November 13, 2020

club

We were in the last room all the way down the hall and there is no convenient exit to take my pet out for a walk or to go to the bathroom.

The bathroom had hair in the sink and shower and eyebrow hairs on the counter.

The room did smell like a dog and at the restaurant it took over an hour to get our food, while we watched guests come in after us and be seated and got their food before us and were done
eating before our food came out. We got up and left without eating.

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Nice Hotel in a Tucked Away Area

By

November 11, 2020

The Holiday Inn at City Center is a hidden gem. The hotel is impeccably clean, and the staff members are very attentive.

I asked for a quiet room out of the way as my husband and I needed some rest before our family event that was in Hampton. The room and the beds were perfect. We Also enjoyed that burger restaurant within the hotel. We grabbed a nice beer and food right before we came in for the night. The food is reasonably priced too.

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Interesting Stay

By

November 11, 2020

club

We were greeted within ten minutes of standing in line. Neither of the two staffers said, "I'll be right with you" or greeted us as we came and stood in line. Then the one on the end said, "Next," and asked the two ladies in front of us to come forward...and the two women both told us to go ahead because they were with the gentleman already at the reception desk. We discovered the next morning that our coffee maker had no cups, so no coffee. I went down to get my wife a cup of coffee and the male staffer made the coffee for me. I wanted cups, but to no avail -- he looked over at the cup left, then looked at me, intimating he only had the one. We returned later that evening and discovered we had no maid service at all. After the second and third days of no maid service, I went down to the front desk and was told that maid service was every other day, to which I replied that we were and had been THERE. He then asked what floor and I told him the eighth -- and then he explained it was every other day for every other floor! So in the four days, three nights we were there, we had NO maid service at all. We emptied our own trash daily in the trash bin located between the two elevators, restocked our own coffee, coffee cups, and coffee accoutrements, which BTW wasn't problematic; the Night staff gave us cups, but they were out of coffee and said he could give us decaffeinated coffee, to which I courteously declined. I really think that in all honesty, we should have been told upon check-in that we would NOT be receiving any maid service at all during our stay because of the day that we checked in and because of the even-numbered floor we had been given. Keeping in mind we saved between fifteen and sixty dollars for tipping the maid (I tip $5 - $20/day, depending upon what the maid had to accomplish, like something supererogatory because of something I'd done or needed.); the unfortunate side to this is that a maid lost that fifteen to sixty dollars. Since we didn't have good K-cups, coffee cups, the basic coffee necessities, I believe our maid lost out closer to forty dollars. Every hotel I/we usually stay at has a book or document holder inside a drawer, a nightstand, or on a desk that tells about hotel numbers and amenities, local numbers, restaurants and/or eateries, places that deliver food, local entertainment, etc. Unfortunately, we did not, BUT fortunately, we had a free wireless internet connection provided by the hotel and could look up our hotel and discover all the amenities, since the hotel was booked for us. The TV remote control was missing buttons, but was still useable. Overall, the Staff was courteous, not overtly friendly, but super concerned about cleanliness of everything due to the Covid.

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Clean and Professional

By

November 10, 2020

club

My 6 night stay was great. The staff members are very professional and due to Covid they did everything to ensure our health and safety was protected. Very quiet hotel. The beds were comfortable and the rooms were nice.

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Wonderful and Excellent

By

November 10, 2020

club

Great service delivery location and a place to relax and have money worth the service paid for...

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