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79%
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Esperienza complessiva 4,1
79%
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Im großen und Ganzen kann man nicht meckern
Byworkandtravel
dicembre 15, 2019
Für einen Aufenthalt von ein paar Tagen durchais geeignet nichts besonderes aber absolut in Ordnung.
to be avoided
Byunhappy camper
dicembre 14, 2019
couldn't sleep, restaurant is horrible, breakfast is toxic
Only availability ... paid dearly
ByDesperate
dicembre 13, 2019
This hotel is dated, old and lacks amenities that are standard. the gym is small and every piece of equipment was broken. The gym is in the back of the pool area and I got locked in the pool area because the sensor wasn't working. I had to change my room at 11:30 pm because the heat broke. The maintenance person came fast, and tried to fox (2 visits) he wreaked like cigarettes...but was very nice. The new room was fine and warm. Bed and bathroom were clean.
Enjoyable stay
BySnowbird
dicembre 11, 2019
We had a great stay at this Holiday Inn, no issues whatsoever...all of our stays at Holiday Inns have been successful and will continue to stay there on our travels.
Great customer service
ByLMora
dicembre 10, 2019
Customer experience was great had a small issue with dinner but was taken care of immediately I was also given another room due to needing a microwave with no questions asked. Also received late check out with no problem. Would visit this hotel again.
Great staff
ByLDFK
dicembre 08, 2019
Staff very friendly and accommodating. Did not experience any problems. Very close to downtown
clean and newish
Byarmdog3000
dicembre 06, 2019
Better than most places, decent restaurant, good parking with clean and recently renovated rooms.
Getting better!!
ByJune
dicembre 05, 2019
I have been staying at this hotel for a while and I have noticed a great improvement all around. I only wished that as IHG members I weren't paying rates higher than what I find online. Also the front desk attendant never acknowledged my membership and had a very dry personality.
Excellent service, friendly staff
ByIrish Step Dance Dad
dicembre 04, 2019
Stayed for an Irish Step competition. Terrific place, short walk to the convention center. Breakfast Buffet is great.
one night for game
BySwede2018
dicembre 03, 2019
Nicely updated room, short walk into downtown Hartford weather permitting. Only negative was being able to hear the TV and phone calls in room next to us.
Guests smoking on floor.
Small beds and bathroom door degrading at the bottom
ByTeeGee
dicembre 01, 2019
Specifically reserved a KING bed, was assigned a room with 2 FULL (not even Queen) beds. Front desk apologetically said no larger beds were available. It was Thanksgiving day and there were 4 cars in the parking lot, including ours.
Bathroom door appeared to be rotting out from the bottom.
Air conditioner was very loud and rattled when running.
To the housekeepers
ByChristina
novembre 28, 2019
When checkout isnt until 11a.m. do not disturb us especially if the DO NOT DISTURB sign is on the darn door.. I was laying naked half asleep with my boyfriend and she knocked once and came in!!! Unacceptable!!!!! Fyi check out should be later than 11a.m.