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77%
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Esperienza complessiva 4
77%
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Could have been better
Bymargesd
marzo 31, 2021
The staff and internet connection were great. The rooms need a lot of attention. The A/C broke after a few days which required a room change for me. Both rooms I stayed in had more than one burnt out light and scuffed up walls. There were loose towel racks and one dripping faucet. I expected better for the rating and cost.
Comfortable but...
ByClaw
marzo 31, 2021
The shower curtain rod was literally half rusted - it's surprising someone isn't looking at this. Most of the mirrors were extremely dusty - to the point you could write a message on them. One bedside lamp didn't work, and the bathroom lights (2 on one switch) sometimes worked 100%, 50% or not at all. The COVID statement had been re-copied so many times the wording was light gray and hard to read - someone should really re-type it and make fresh copies. For a 4 night stay our room/bath was equipped with 1 small shampoo and 1 bar of soap. On our first day I dropped the "request" for additional soap
Cozy
ByGabs
marzo 31, 2021
Overall, the room itself was quite cozy. I liked the separation between the bedroom and the sitting area. I also liked that each of those areas had their own tv. However, the sofa bed was extremely uncomfortable. Sofa beds aren’t typically “comfortable,” but this was one of the worst ones I’ve slept on. It was also a shame that there wasn’t an ice machine or vending machines on our floor like the website
Not recommended
ByLuli
marzo 31, 2021
I will not go to this hotel again. The room was dirty and it had a bad smell,.
Amazing staff
ByNat11
marzo 30, 2021
The hotel was good. Nothing out of this world but good for what we needed. Comfortable bed! Pull out couch not so much..My kids loved the pool and spent most of the time there. Hands down would stay here again for the awesome front desk staff alone. Crystal and Zack were extremely friendly and warm and made the stay that much better for me and my family.
Dirty and smelly
ByKaystars
marzo 29, 2021
This hotel is in need of a complete remodel. The moment I walked in my room I wanted to turn around and find a different hotel, I am thankful that I was only there for 1 night. My room smelled like a dirty men’s locker room, there were stains on the furniture, stains on the sheets, and mold in the bathroom.
Clean
ByScooter
marzo 28, 2021
My wife and I were very pleased to see that the hotel that is pet friendly was also very clean
Friendly staff and comfortable
ByLatb
marzo 24, 2021
We enjoy staying at the Holiday Inns but this one does need some renovations.
guest
ByBeatrice
marzo 24, 2021
Zack at the front desk was the best I've seen so far. Very polite and made me feel right at home. He treats guest as family/friend and NOT just a room number. Great guy!!!
Terrible Experience
ByTraveler
marzo 22, 2021
No soap, no batteries in remote, no coffee, no bathroom sink space, room hasn't been updated in years. Lobby floor dirty and wet. Had to call three times to finally make a reservation. I've stayed in Holiday Inn's across the country the past 30 years-this was the worst.
Pretty disgusting...
BySewika
marzo 22, 2021
....paint pealing off the walls....
....elevator not working....
....room furniture that you wouldn’t sit on....
...air conditioner units that sound like it’s about to take flight....
....odd smells in the hallways and near laundry rooms...
...staff was courteous at least....
....can’t believe this would be a hotel that was part of IHG....
Baseball weekend
Byhmny
marzo 16, 2021
Hotel is close to Clover Park. Hotel staff is good but rooms