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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
81%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 458 お客様レビュー
81%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

458お客様レビュー

  • 5 スター
    225
  • 4 スター
    106
  • 3 スター
    48
  • 2 スター
    53
  • 1 スター
    26

Comfort in the City

By

7月 06, 2022

The staffs are nice. The rooms are cozy and very comfy. Internet connection is seamless like I can do my emergency office work while on vacation. They also let us store our luggage when we checked out since we were still going to visit the parks nearby.

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Nice service

By

7月 03, 2022

Staff are all accomodating and responded immediately. You dont have to have for a long time for assistance especially the luggage since they have enough manpower to do the job. Breakfast is okay but a little pricey its not included in the booking.

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A stay to remember

By

7月 03, 2022

The hotel services is great and therefore, the value for our money is achieved. We, the 15 pax, have common findings about this hotel. We will indeed consider staying in Holiday Inn in future.

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Confusing Stay

By

7月 02, 2022

platinumelite

I have to start off by saying that the location of the hotel is great and it comes with great views too.

I booked the stay using points and my family was not asked to give a deposit upon check in. They went for breakfast and I was informed that they would not be able to charge anything to the room and had to pay by cash, which means that I was not able to entail my points which I could have gotten by charging it to the room. It does seem unfair, given that they were not provided a choice upon check in.

The night before check out, my family found a rat in the room slightly past midnight. It was only after my dad brought his phone showing a video of the rat in the room that someone assisted with a room change. In the new room, the toilet and sink were leaking. Technicians came up and left footprints trailing from the bathroom as well as the floor wet. My dad had to be the one to clean it himself, and even fixed the bathroom tap.

When we asked for the manager on duty at night at about 1am, as well as when we were checking out in the morning at 6 and 7am, we were informed that there was no manager at all.

I am honestly confused how a rat in the room is not something to prioritize and why the room we were transferred to had defects in it.

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Great Service

By

6月 30, 2022

Overall great place to stay. Only negative thing is theres no floor rags in the bathroom and only 2 towels. Food is great. Room service is great. They are very friendly. They recognized my being a diamond elite. Price for a breakfast buffet is too expensive.

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Poor service

By

6月 30, 2022

Atleast 2 lobby personels were accomodating and eager to helpout

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Very generous ,Good food , good service, clean and comfortable bed

By

6月 24, 2022

Very generous ,Good food , good service, clean and comfortable bed
Good coffee
Delicious breakfast
Nice view
Child friendly
Very Pleasing stuff
Accommodating stuff
Helpful stuff and understanding
Very resourceful personal

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Great services from staffs and management

By

6月 24, 2022

What a pleasant stays with friendly people. I will surely recommend and most specially I am lucky to be one of IHG Diamond Elite member ( more benefits and superb treatments).

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Comfortable bed and great service

By

6月 23, 2022

Comfortable bed and great service. Friendly staff. Ample parking. Not so much choice in food and beverage options. Satisfied with our food orders nonetheless. Price is just about right. Coffee and dessert are perfect.

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Dissappointing

By

6月 23, 2022

I took my family to Baguio for a family holiday and booked 3 rooms.
The reception staff need more training as the check in process took far too long and there was only one person doing the check in.

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Location not ideal for relaxing

By

6月 11, 2022

Rooms facing the road are hot and uncomfortable due to absence of air conditioning and the noise from vehicles is unbearable.
Published rates are not followed.

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Great staff

By

5月 17, 2022

I was amazed by the front desk staff that helped me with check in. Although the air conditioning did not work, I was provided a fan for our stay. The grilled buffet was great and the restaurant had a great vibe. Having windows opened because no ac was helpful in keeping the room cool but the noise outside was loud.

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