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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
76%
のお客様がこのホテルをおすすめしています。

総合評価

3.9

XXに基づく 999 お客様レビュー
76%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

999お客様レビュー

  • 5 スター
    507
  • 4 スター
    206
  • 3 スター
    99
  • 2 スター
    94
  • 1 スター
    93

Dallas DFW Airport Review

By

7月 01, 2021

club

Very rude and unhelpful staff when attempting to add guest to reservation and even upon check-in.

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Homey

By

6月 30, 2021

club

Nice stay. Building needs major renovations, but was clean for the most part. Awesome staff.

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Beware

By

6月 30, 2021

I would not recommend this hotel. The lights did not work. The bathroom reeked of urine. The plumbing was not comfortably operable.

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Always the Holiday Inn

By

6月 27, 2021

club

I have never had a bad experience with any Holiday Inn location, but some locations are more memorable than others. Here, I received the warmest of welcomes with pleasant conversation and impeccable service.

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Great service, good location for DFW area.

By

6月 25, 2021

The service was great, the hotel itself was pretty average so no complaints on that end. The only problems we had is they literally would not let us check-in like an hour early so I just napped in our rental car until we could check-in and the other was if you plan on using the “fitness center”…. Don’t.

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Last night in Texas

By

6月 24, 2021

platinumelite

Had been in Texas a week and had an early flight out Monday morning so I figured I would get closer to the airport for an early morning Uber ride. When I arrived early the ladies at the front desk we not having it. Either amI caught them on a bad day or they are just not nice. Stored my bags, left and forget something so I had to turn around and run back in that’s when I caught them talking about me in a rude manor but I was in a hurry so I left.
Came back to a very nice front desk lady. Got checked in, room was great slept well, got to the airport next morning.

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Floors and bathroom was nasty beds need tlc

By

6月 23, 2021

They charged one of my credit cards which they had no authorization to do so 4xs and the card that I put on file was charged 2x. I was traveling with family and their cats cards was charged multiple times we called everyday for 4 days straight and they still acted as tho they couldn't fix the problem. The hallways was nasty and had a smell the rooms where not the cleanest. The sheets had stains and the air barely worked along with the elevator

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Great hotel

By

6月 23, 2021

club

Staff was friendly. Rooms clean. We needed a cot but they don’t offer them. Thankfully they helped us out with extra blankets and pillows.
Overall stay was excellent. The pool was nice too

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Amazing stay

By

6月 23, 2021

From the beginning of getting here the staff was helpful, smiling and courteous. I observed them going out of their way to help others.
All employees smiles and looked like they really enjoyed working for IHG. Any issue I had was resolved promptly and efficiently. I would totally recommend this place. I can’t wait to come back to visit!!!

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Great Place to Stay

By

6月 22, 2021

club

This was not my original booking however where I did book to stay, the hotel had a water main break and damaged 15 rooms and they could not accommodate me. I started looking and found this location and it was great. Near food, right off the freeway and very accessible. I will stay here again and again. Thank you Holiday Inn for great service and Awesone staff!

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Relaxing Night

By

6月 22, 2021

Relaxed by the pool for the evening and then retired to a comfortable room.

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Shuttle doesn't run 24 hours

By

6月 21, 2021

club

Call specifically to make sure had airport shuttle 24 hours and was assured by IHG and also by staff but when I arrived the driver had left early? When I asked if they would pay for my Uber they said no? Uber cost me over $40!

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