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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1891 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1891お客様レビュー

  • 5 スター
    1139
  • 4 スター
    453
  • 3 スター
    139
  • 2 スター
    72
  • 1 スター
    88

Loved our stay

By

7月 25, 2021

club

Had such a good time here. Breakfast was awesome and we enjoyed the pool and the shuttle service to Disneyland. Everyone was very welcoming and polite. Beds and pillows were comfortable and rooms overall were clean.

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Nice place but VERY SHORT STAFFED

By

7月 25, 2021

club

July 2021 - food is great, staff are professional and courteous. VERY short staffed - couldn't check me in until an hour after I arrived bc NO clean rooms. 2nd day - they didn't make up the room BUT they took ALL the towels and left no fresh ones so I could not clean up easily...had to dry off with a t-shirt after a shower. LAME for anywhere, esp. such a nice place. Also with the shortage of any clean rooms it was not possible to ask for a room on the non-highway side and the first night I slept terribly as it is really noisy on that side. Restaurant food is AMAZING.

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Unsettled

By

7月 23, 2021

I’ve stayed here before, was placed on executive level great previous stays. This time however, everything was unbalanced being given a poor last minute room with AC not working then having to change rooms was not only a pain but was handled hap-hazardously. Mid summer visitors with COVID still high put large strain on hotel staff and maintenance yet rooms prices were higher than last 4 years that I have noticed! Variety in hallways were not clean and room doors were heavily used with no updates.

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Amazing value!

By

7月 21, 2021

club

This hotel is well worth the price. The hotel staff were friendly, and the rooms were clean and standard. Our room was close to the lobby on the first floor so it was a little noisy at night; will ask for one farther away next time. Overall a great stay and amazing value!

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comfortable bed and quite

By

7月 21, 2021

club

Very nice, clean, close to restaurant, stores, movies, friendly and professional staff.

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Clean and quiet

By

7月 21, 2021

club

Nothing special about this hotel. No complaints. Everything was clean.

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Friendly service and clean room

By

7月 20, 2021

club

Overall stay was pleasant, staff was friendly and prompt.

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Guest stay

By

7月 19, 2021

club

Needed a convenient place to relax prior to a larger trip.

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Escape review

By

7月 19, 2021

club

I needed to escape from a busy household and my local Buena Park Holiday Inn is the perfect getaway.

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Disappointed

By

7月 18, 2021

Although close to many attractions this hotel looks appealing from the street and the lobby may seem clean and inviting however the rooms say other wise. Every hotel we have stayed at since Covid have shown clear ways of making you feel your rooms are clean. Our room was musty with dried gum in the carpets and stains, cracks in the walls and just overall gross.

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Close to knottsberry farm

By

7月 18, 2021

Nice spacious room with comfortable beds. Easy to relax and go to sleep at night. Breakfast was good with a nice variety to choose from. Steak and eggs to pancacks or Breakfast burritos and the omelets were good to. The staff was very nice and accommodating. The pool was clean and fun for kids.

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No complaints!

By

7月 16, 2021

Had a great stay here with my family for two nights. Fast check-in and the customer service was great. Front desk was very informative about what places were nearby that we can visit, and let us know about reservations for the shuttle as we needed for next day to visit Knotts Berry Farm. Free guest WiFi, just ask front desk at check-in or call them from your room as I noticed it wasn’t posted in the room. Parking is free and had no issues finding parking. We did go downstairs both nights to use the swimming pool and had a great time. The room looked and felt clean, bed was comfortable enough for a good nights rest, a/c was working and kept us cool all night. Has coffee maker that came with only one k-cup, however I read some reviews about some people not having any k-cups so I brought my own from home so the next morning my bf and I could enjoy a nice cup of coffee. We only tried the breakfast at the Ventanas and it was good, no complaints and my son (child) got to eat free ! We did not get a chance to have dinner there as we had went down the street to “The Source” to have dinner. Also the convenience of having a shuttle to drive us was awesome and let me tell you he was right on the dot to have us board and to pick us up from the park at the promised times. We were so busy I did not get to try the fitness room on this trip but that is an included amenity. Lastly, checkout was just as fast and easy as when I checked in. I can definitely say we enjoyed our stay and if we are ever in the area and in need of a place to stay, it will be the Holiday Inn. Thank you!

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