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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 2023 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2023お客様レビュー

  • 5 スター
    1197
  • 4 スター
    470
  • 3 スター
    172
  • 2 スター
    74
  • 1 スター
    110

Clean and Comfortable

By

11月 26, 2020

Great location for visiting L.A. area. Hotel was super clean and beds were super comfortable. Nice, quiet.

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Great views

By

11月 21, 2020

The hotel was extremely cream I felt very safe as far as covid.The view was great from the 17th floor. I do wish each floor had a snack and beverage machine. Overall we enjoyed our stay at the hotel

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Friendly staff and wonderful rooms and beds

By

11月 21, 2020

platinumelite

I have stayed in this hotel monthly for over a year. The staff greet me by name and are always friendly and helpful! The rooms are clean and comfortable and the beds and pillows give me a great nights sleep!

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Hotel is Very Clean

By

11月 12, 2020

I saw how well the staff maintains cleanliness. During this COVID crisis this is the most important and they were exceptional .

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Great property in a great city!

By

11月 11, 2020

Hotel was very clean, and conscious of Covid safety. Location proximity to downtown Burbank is great. EZ walk to anything. Room was clean, and quiet.

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Great Hotel, close to Hospital

By

11月 10, 2020

We stayed at this hotel 4 times this year due to my daughter having surgery at Keck Medical Center, which is relatively nearby. Our experience here was overall very good. I felt safe and comfortable here. The staff were attentive and professional.

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Great Staff!

By

11月 09, 2020

platinumelite

Arriving the staff was friendly and helpful. They got us checked in and gave great suggestions for activities and food. Rooms are very clean and quiet.

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Big name hotel!!

By

11月 05, 2020

My family always choose Holliday inn every time we travel, and I always have good experience except this stay it turn me off. Start with when we arrive my friends ask a person who about to check us in and she have call herself manager on duty that how far is Santa Monica from hotel? She replied with No and walk away then ask someone else to check us in. That was so rude and she should not promote or get hire at this position. And then on second night we call to ask for glass and wine opener staff who pick up phone said she don’t have anyone stay in our room( super confused cause we call from room telephone) and of course our request never respond. Even next night we walked to front desk and ask for staff to help us get a wine glass she refused to help and told us to walk to the kitchen cause they are not the same. And when we walk there we saw a guy have name tag with Holliday logo in so we ask him if he is not part of hotel like the front desk said, and he said nope they are the same so at this point make us feel so disappointed on their customers service. We have all people name and we will report those to cooperate and also better business bureau cause this is unacceptable!!!

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Wonderful stay

By

11月 04, 2020

club

The staff was very kind and helpful. attentive to safety precautions and considerate

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Small issues

By

11月 04, 2020

Found a curly black hair in my shower as I got in to bathe, not cool. The rooom was very comfy and I will visit again. Please make the fridge colder. my beer the next day was barely drinkable the next day. ADD VENDING MACHINES TO EACH FLOOR. Holy moly.

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Escapada de Fin de semana

By

11月 03, 2020

platinumelite

Estoy en un viaje de trabajo al Norte de LA y el fin de semana me escapé para visitar la ciudad, me hospedé en el hotel de Burbank y fue muy grata mi sorpresa al conocer las instalaciones. Son excelentes, el colchón muy cómodo y la estadía en general muy agradable.

100% recomendado.

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Comfortable beds

By

11月 03, 2020

Overall it was a great stay. No problems. Staff were pleasant.
Very comfortable bedding.

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