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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
81%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 563 お客様レビュー
81%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

563お客様レビュー

  • 5 スター
    230
  • 4 スター
    192
  • 3 スター
    67
  • 2 スター
    46
  • 1 スター
    28

Very nice staff

By

9月 20, 2021

club

It was a comfortable, nice and relaxed stay there, I had some work to be done and some documents to be red and understood in my room and it was really what am looking for

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Bad service overall

By

9月 17, 2021

club

really bad experience for all holiday inn branch. Old room, broken phone, never make through front desk call. Bad english and location is bad for public transportation

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Qualité de service au sein de l’établissement

By

8月 30, 2021

Déçu de la réception et certaines personnes qui étaient peu disponibles
Dévot de conseil incomplet
Explication partielle

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Yes

By

8月 23, 2021

Something the hotel need to change the carpet from the elevator to the room and the room carpet need to clean As soon as possible

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Definitely not 5star.

By

7月 31, 2021

club

Dirty bathroom and ugly room. Stained carpet.
At first I thought that it is because I choose standard room and used the reward points but when I asked to upgrade to a better room they said they don't have

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A very short unpleasant Stay

By

7月 20, 2021

I came with my wife to this hotel right from Istanbul Airport in hooe of resting for few hours before going to SAW Airport, we were greated well by staff and upgraded to a Suite Room on the 15th floor, but we went into the room and it was hot and we tried the AC and it was not working, we called reception amd they promised us to fix many times but to no avail... Ater we showered and ordered food and I told the waiter that brough us the food that we had a problem with the AC, he came again to the room with the technician and fixed it, after 3 hours the problem was solved and we had a few hours to rest before we left to the airport for our flight.
The Room had an excelent view on the city and it was very clean and spacy.

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Average overall

By

7月 16, 2021

platinumelite

Average overall stay. Pillows were uncomfortable, food was average, staff were generally inattentive, would not stay here again.

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Very good hotel, but not the best location

By

7月 04, 2021

platinumelite

I needed to stay overnight to catch an early plane. The hotel is very nice and I would have rated it excellent, however the name is misleading. Being called Holiday Inn İstanbul Airport it is located more than half an hour away by cab without traffic. And certainly without a shuttle that you’d expect. Be careful if you expect to get to the airport quickly.

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dinner

By

1月 12, 2021

platinumelite

Hi,
I think you need to improve the quality of food. I had a dinner in my room but the food quality was so so.

Best regards,
Huseyin

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Friendly staff

By

11月 23, 2020

club

I have had a nice experience of comfortable stay in Holiday Inn with a convinient location. Hotel staff from security to cleaning staff were extremely helpfull and friendly.
I had ordered room service dinner and I enjoyed as if I was eating in the restaurant. The temperature and compactness of dinner was amazing.

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Ottimo rapporto qualità/prezzo

By

10月 12, 2020

club

Accoglienza ottima, pulizia e servizio buoni
Non è la prima volta che vado in questa struttura e certamente non sarà neanche l'ultima.
Unica pecca il condizionatore un po' rumoroso

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Hot rooms with no air conditioning

By

9月 19, 2020

club

I've stayed at this hotel several times with no problems. However, on this visit, the air conditioning was not working in my room. I was eventually moved to another room after two hours of complaining and the air conditioning in the new room wasn't working either. By then I was too tired to complain any further, so had to go to sleep with window open (noisy outside) and wet hair in order to try and keep cool. TV signal was terrible as well, so not possible to watch TV in the room. Hot water in the morning took approximately 8 minutes to eventually arrive after keeping the taps running.

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