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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
80%
のお客様がこのホテルをおすすめしています。

総合評価

3.9

XXに基づく 1624 お客様レビュー
80%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1624お客様レビュー

  • 5 スター
    685
  • 4 スター
    501
  • 3 スター
    202
  • 2 スター
    131
  • 1 スター
    105

Great location

By

12月 06, 2021

club

Excellent base for stay in London very centrally located. Quiet, wasn’t bothered by traffic at all which was great. Really friendly staff on arrival and during stay.
Would recommend

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Lovely quiet central hotel

By

12月 05, 2021

club

Great for overnight business trip to London, close to shops etc too

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Etwas in die Tage gekommenes Hotel

By

12月 03, 2021

club

Die Lobby und der Empfang waren modern und freundlich. Das Zimmer war sauber, aber nicht wirklich schön oder modern. Die Zimmertemperatur war deutlich zu kalt (Aussentemperatur 0 Grad und windig) und nicht regulierbar.

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Poor show from Holiday Inn

By

12月 02, 2021

Bed clean but none of the furniture matched or seemed co-ordinated.
Really dated and ageing.
Heating didn’t work properly and was far too noisy when it was on
Room was cold
Meant to be a twin room but wasn’t (just two single beds pushed together and made into a double DESPITE requesting and booking a twin.
Front desk staff just weren’t on the game, one said room would be ready in 10 mins, 40 mins later and after asking again, it still wasn’t ready.
Mattress topper was being used a duvet cover (as poor as it gets)
This was way too over priced for two nights for the quality experienced.
Had one drink and the pricing was far too high.

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Great value and great location.

By

12月 01, 2021

club

Stayed for the weekend with our 2 children. Great location, hotel a little dated but very clean. Very well organised and staff really helpful. Would definitely stay again.

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London Christmas Shopping

By

11月 27, 2021

Friendly staff made the visit perfect for us both. Location of hotel ideal for Regent and Oxford Street

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There is no need to publish this review

By

11月 27, 2021

platinumelite

It's rare for me to be disappointed but by your usual high standards, I was a little on this occasion.
Reception and breakfast staff were the high points.
But our room had no heating aside from the portable electric heater which was barely sufficient.
Things go wrong, I accept that and so when I reported the cold room to Reception, I conveyed this and I would never blame those who have no control over such.
A second portable heater was not an option but a visit from Maintenance was offered but never materialised.
My friends on the other hand, for whom I had also booked a room were offered a change of designated room on another floor. An offer that was not afforded to myself.
So not a big deal because we were only there overnight. Just a little disappointed for our first overnight stay post Covid lock down. Seriously, not need to publish. Just feedback for your own information. Thank you.

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Great Staff, Great Location!

By

11月 26, 2021

I have stayed here four or five times now and each time the experience is great. The staff are fantastic and really welcoming and helpful, making for a really nice atmosphere and make you feel at home.
The hotels location for Oxford Street for shopping, for walking distance to most of the theatres and many of the attractions, make for a great break away in the heart of London.

Thoroughly recommended

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Great welcome at reception

By

11月 26, 2021

Very professional reception giving great detail of health issues. Nothing was too much trouble. First class

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No housekeeping service and employees who don’t care!

By

11月 25, 2021

Our group of 8 booked 4 x rooms for a two night stay on a trip from Australia in Nov 21. The check in took forever which was a sign of things to come. Despite being out 9.30am-9pm on the “middle day” 3 of our 4 rooms were not made up by housekeeping! No rest water glasses, coffee mugs, coffee sachets, towels, the beds not made up, the rooms untouched despite the “please make up the room” hanging on the door handle for over 12 hours. I reported this to reception who were vaguely apologetic at best but provided no solution or compensation. When asked to at least replenish the coffee sachets they only managed de-caf. Just dreadful! Oh and don’t order drinks from the bar, it’s too much trouble for them to pour you drinks, the employee working that shift clearly hates her job!

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Very comfortable Hotel

By

11月 20, 2021

club

We have stayed at this Hotel on numerous occasions, the staff are so friendly, breakfast is excellent, and the beds are very comfortable. Hotel is very clean and we always enjoy our stay there and looks forward to staying there again. The location is excellent near to Oxford Street and transport but it is a very peaceful position.

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Relax, enjoy.

By

11月 17, 2021

club

Great location, peaceful experience.
Make the most of the city.

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