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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 1847 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1847お客様レビュー

  • 5 スター
    1252
  • 4 スター
    419
  • 3 スター
    93
  • 2 スター
    44
  • 1 スター
    39

Poor

By

10月 21, 2021

Discourteous staff, no service and remodelling work starting early in the morning without any warning!

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Temporary building work

By

10月 18, 2021

The temporary building work makes for a confusing entrance, which could be easily remedied with clear signage and poor breakfast

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Not giving back security deposit

By

10月 14, 2021

Not giving back security deposit,and can not sleep in the morning because of noise

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Great Location

By

10月 14, 2021

The location within Westfield makes Holiday Inn a prime location for leisure and shopping. Various upcoming cafes and restaurants to try diverse cuisines.
Comfortable rooms and a great view.

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excellent hotel

By

10月 11, 2021

platinumelite

loved everything about this hotel was perfect clean friendly staff room excellent

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Amazing service and stay

By

10月 09, 2021

club

Such a welcoming hotel, accompanied by amazing staff who went above and beyond to ensure our stay was top tier.

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Son Hol’s

By

10月 08, 2021

Location great food on menu quite pricey for what it is

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Excellent Hotel Stay

By

10月 06, 2021

platinumelite

Always stay at either the staybridge or Holiday Inn! Great service! Clean tidy amenities! Beds are fantastic! Easy access to Westfield shops etc

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Poor Quality

By

10月 05, 2021

After asking for my room to be cleaned. I started to pull the sheets off the bed to help. To my utter distrust the undersheet had what appeared to be hairs and when that was pulled off by a supervisor the mattress protector was urine stained. This was replaced with a new one but I had already slept in the bed for 4 nights and it made me feel ill

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This hotel lets the brand down

By

10月 01, 2021

From arrival 24/9 to leaving 26/9 the front desk was rude.
Room Service / Restaurant / Bar - Doesn't answer the phone
Dirty shower with mould
The gym is not as advertised in the photos (No running machine or weights)
Breakfast missed items requested
The front desk didn't listen to questions asked and charged on arrival without notice.

Left a review days ago, not to be posted.
When called to question why I was transferred to the manager (Adrian), he was dismissive stating he needed to checkout customers and couldn't take the time to listen to this customer.

He offered to call during the day, but I declined as his attitude was too dismissive of the problems asking if I needed an invoice.

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Holiday Inn Stratford

By

10月 01, 2021

platinumelite

Good, easy to locate, good amenities near by, friendly staff, and warm safe rooms

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great reception

By

9月 28, 2021

I like the reception. They are friendly, professional, and very helpful.

Room service is too bad. open my door too many times. I stayed for 4 nights, I was disturbed by the room service about 10 times.

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