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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 928 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

928お客様レビュー

  • 5 スター
    542
  • 4 スター
    210
  • 3 スター
    84
  • 2 スター
    50
  • 1 スター
    42

Friendly hotel in a convenient location.

By

12月 16, 2020

platinumelite

To access any of the rooms in the hotel, a ride in the elevator is necessary. Room was somewhat dated but clean, quiet and comfortable, providing a restful night's stay. The hotel staff was friendly, efficient and helpful.

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Phoenix West

By

12月 14, 2020

Clean hotel. Friendly Staff. Food and drinks were expensive.

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Review

By

12月 12, 2020

Very nice hotel. Clean facility and very friendly staff

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Nothing Against the Property

By

12月 12, 2020

club

Although it does not have the latest updates the actual hotel was okay, the surrounding area I would not recommend. I would rather pay extra to stay in a nicer looking area.

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Good for business

By

12月 11, 2020

Location was great for where I needed to be during business. Older style Holiday Inn brand. Friendly Staff. Internet could be faster, but overall a good stay experience.

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Business trip

By

12月 09, 2020

club

Nice hotel, good room, request the opposite side of the freeway, much to noisy, couldn't sleep.

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Holiday inn

By

12月 07, 2020

club

It was very dirty.
Not what you would expect especially during COVID.
Towels had hair all through them
Bedding was very dirty.
Toilet was filthy

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survey

By

12月 05, 2020

My experience at Phoenix Holiday Inn West was overall okay staff were very friendly and accommodating did their best hotel is beautiful from the outside however our bathroom was not very great water pressure even less thrilling we had a conjoining room with somebody else and could hear every word they said other than that or experience there was great I would recommend it it was a good value for the price

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Room-

By

11月 29, 2020

club

Beds were to small and the room accommodations were subpar. The bath room was not clean and linens were not sufficiently supplied

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Great service

By

11月 19, 2020

club

Comfortable bed and great customer service and friendly staff I will recommend

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Safe and Clean

By

11月 08, 2020

platinumelite

Safe and Clean and the staff was great and very professional and answer all our questions with respect, when we needed anything the staff was right there with our needs (IE Coffee and Pillows and Towels and Soap) since there was no room cleaning until we check out cause of covid-19, again the staff was very helpful and when we left in the mornings we knew everything would be fine and secured as far as our room being safe.
The parking lot was good too cause the hotel had security and my wife and daughter felt safe. When we got in late we went to the bar to have a few drinks and to eat after a long day and the bartender was outstanding with information and service. Over all outstanding stay.

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Happy with service

By

11月 07, 2020

club

I had a excellent stay, the room was clean and the bed was very comfortable. The front desk where helpful and nice.

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