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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
80%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 1334 お客様レビュー
80%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1334お客様レビュー

  • 5 スター
    691
  • 4 スター
    283
  • 3 スター
    142
  • 2 スター
    111
  • 1 スター
    107

Don't stay here

By

11月 14, 2020

club

My room was dirty and there was a used mask in the corner of my room. My heat didn't work. The front desk employee changed my room and apologized. My new room was better or so I thought. The next morning when I was about to leave, I noticed a huge spider on the wall that climbed into the bed I slept in. Couldn't leave quick enough.

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I need of renovations badly.

By

11月 12, 2020

Floors in the hallway are uneven and tripping hazards. No breakfast, or grab and go bags. Heating unit in my first room didn't work, but i did get moved to another room. Beds are way too soft for comfort. Hotel is right next to a train track that's active and will get rude awakenings randomly from their horn. Blackout blinds were merely a check mark on the list of "must haves", barely even worked. Overall appearance needs a major update. Shower heads are short, so if your tall, you should be flexible enough to get your head under the shower nozzle. TV quality is bad. Wifi is awful. Hotel room doors are so loud it echos in the long hallways. Hotel room furniture was bad and mismatched.

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Comfortable bed. Great service.

By

11月 11, 2020

platinumelite

Easily accessible hotel. Very clean. Comfortable bed. The hotel staff were cordial and helpful. The hotel provided a boxed breakfast, as the restaurant was closed due to Covid. The room was quite comfortable and clean. All staff wore masks and hand sanitizer was readily available. I would recommend this hotel in Rutland.

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The Best Hotel in Rutland

By

11月 03, 2020

club

Highly recommend! Covid friendly, clean, and comfortable. Excellent quality beds, clean rooms and bathrooms. Just wish they had breakfast...but I understand the Covid challenges to serving food. If you’re in Rutland...this is the place to stay.

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The banquet staff

By

11月 03, 2020

They were amazing. They worked so hard even tho it was apparent they were understaffed and under paid !
The gentleman at the front desk in the am we’re not at all helpful!

You should at least have coffee In The lobby for people if the restaurant isn’t open which it wasn’t even though we were told it would be ! We had to go out to dinner when we would have preferred to stay in !!!! And gotten ready for our event the next day

Would have at least appreciate a drink while we were working

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Good Value

By

10月 30, 2020

club

Decent hotel and good overall value , Clean and convenient.

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Mr Ruskin

By

10月 29, 2020

Bathroom was dirty, especially the to/shower.
No food was available. Should have at least had the kitchen open for room service

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Room 178

By

10月 27, 2020

Stayed for a quick weekend trip, well worth the money, bed was comfortable, room was clean and the shower was hot

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Rutland VT

By

10月 23, 2020

This was the worse experience I ever had at a Holiday Inn. I had three rooms and everyone had a complaint. In my room the window drape hanger was not connected on one side and I was afraid it would fall. The other two rooms had a hole in the wall.

At checkout I said something to the desk clerk who showed no interest. At check-in I was not welcomed as an Elite member nor offered a welcome (the points were provided after I asked about them). The clerk showed no interest in following the Vermont COVID requirements. I told him I would need to get the other signatures and he said, don't bother this is fine.

I could go on

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The only welcoming hotel

By

10月 21, 2020

platinumelite

I enjoyed my stay at this Holiday Inn. We were doing a lot of things in the area and did not feel like driving back home. We intended on going to Maple Sugar and Spice but missed it before it closed. So we gathered apples and got the best pie ever from Mendon Orchard, drove around Dunmore(?) Lake and a few other lakes in the area. Staying at tthis nearby hotel afforded us the ability to get some rest amd get breakfast early at Maple Sugar before heading home. I did not have my usual travel wallet with my IHG rewards card in it, but the great gentleman in the front looked it up and applied my points once the line died down so I could just enjoy my evening.

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Safe and Sanitary during Covid

By

10月 20, 2020

club

I felt very safe and everyone wore their PPE's very assuring to me to be staying in Hotels , its very important to be safe during covid times..

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Great location

By

10月 20, 2020

This hotel is a great location for Vermont Farm Week. Room prices are very reasonable. To go breakfast is included, although you may have to ask for it.
My room was free because of points and I love the IHG program. BUT, this time our room had empty picture hangers on the wall, a missing handle on the chest of drawers, a broken curtain. Maybe because my stay was on points?
We had to ask for the to go breakfast the morning we checked out. Usually it was given when we checked in the day before. It's a good package, though.

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