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85%
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전반적 평가

4.2

기반: 1343 이용후기
85%
이 호텔을 추천합니다

Ratings Breakdown

1343이용후기

  • 5 스타
    754
  • 4 스타
    334
  • 3 스타
    122
  • 2 스타
    73
  • 1 스타
    60

Good hotel, clean sheets, comfortable mattress, good pool

By

7월 07, 2020

club

This is a pretty good hotel. It was clean and comfortable. I was disappointed they did not clean the room after the second day and then they blamed it on COVID restrictions. Really? Good pool. Friendly staff.

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Service was awful

By

7월 02, 2020

club

Was moved to several different handicap rooms because they did not have a fridge in the first three rooms we checked in. My mom is diabetic and is not able to move around very well!!! Lady at front desk was not to concerned about anything!!! First room had two pillows missing no coffee, cups, lids, tea or condiments! I work for Holiday Inn Express and still paid over a 100.00 dollars for my room. This is the worst Holiday Inn I’ve ever stayed in!!! If your going through St. Louis I would not recommend you stay here!!!

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Bad hotel stay

By

6월 30, 2020

club

Bad experience, poor customer service. Staff gave my husband a trash bag to empty the trash on the first day the next two days trash remained in room until checkout. Male staff member gave us a arm full of towels and the dirty.towels remain in room until checkout. No one replenish the coffee or shampoo. Restaurant was closed. The grab and go breakfast could have been better.

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Sleepless

By

6월 28, 2020

club

Our room was clean which was pleasant. Bathroom was nice size as well.. Unfortunately there was disruption in the hallway late into the evening til early morning and to my knowledge nothing was done about it

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Convenient

By

6월 28, 2020

Convenient and close to highways. Good value for the money.

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Good hotel with a decent price

By

6월 27, 2020

The hotel was clean and the staff was very professional and friendly. My only issue was the hot tub was down for maintenance and they didnt tell me before reservations or paying. Also, there wasn't a mini refrigerator in our room, which was inconvenient. The beds were soft and we had plenty of pillows though. Overall, a good hotel.

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Go to a different location

By

6월 25, 2020

If you like the feel of a motel. This location is for you. Did have excellent customer service though. In a time that cleanliness is of utmost importance, it was a major dissapointment to say the least.

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disappointed visit

By

6월 23, 2020

Our reservation was not correct upon arrival, even after calling the property to verify
Generally had a dirty feel. The elevators were dirty and the same trash was on the floor the whole time.
never saw anyone washing frequently touched surfaces.
The restaurant was closed and the solution for breakfast was a granola bar and a bottle of water
The corner of our room smelled like urine

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Good people make this hotel.

By

6월 22, 2020

Hotel is dated but rooms are clean. Not a good place to stay during COVID-19, restaurant is closed and very limited staff.

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Great service

By

6월 15, 2020

Clean and friendly with all the proper steps taken

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Clean Hotel

By

6월 13, 2020

club

Nice experience. Friendly staff, clean room and overall nice experience. Felt safe and secure. Would definitely stay again when in the area.

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Comfortable beds and minimal noise

By

6월 05, 2020

club

Front desk people were very nice. Room was clean and beds were comfortable. Not much noise could be heard from other rooms or floors above

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