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Comentários dos hóspedes
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91%
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Experiência geral

4.6

baseado em 93 avaliações
91%
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Ratings Breakdown

93avaliações

  • 5 Estrelas
    70
  • 4 Estrelas
    15
  • 3 Estrelas
    3
  • 2 Estrelas
    4
  • 1 Estrelas
    1

IHG room experience

By

11月 18, 2020

platinumelite

Hotel room was very clean, room was small, the bed was very uncomfortable.

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Great stay!

By

11月 15, 2020

platinumelite

We drove in from Miami to visit Congaree National Park. The property is in a great location with paid parking and plenty of street parking. Check in was super fast and safe. Also, the guy at the front desk was very nice and advised he was changing shifts and the next guy will be able to help us if needed. The room and bathroom were extremely clean. The bed was wonderful. Will stay here again.

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Great hotel

By

11月 13, 2020

Great customer service and super comfortable room and bed

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Location is PERFECT!

By

11月 12, 2020

This is our go to hotel when we visit our kid at college. The location is perfect for walking downtown - lots of good restaurants right outside the door unless you'd rather eat in the lobby which is great as well. The staff are all nice, friendly and extremely knowledgable about all things 'downtown columbia'.

They had the valet service up and running the weekend we were there and we found that very easy to utilize....lots of other guests were also using it too. THANK YOU Jesse for bringing the valet service back out for 'game weekend'.

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Long walk to lobby for check in

By

11月 11, 2020

When you make a reservation at this motel be advised you are going to have a long walk from the parking garage to the motel lobby carrying your luggage. They do have valet parking during regular hours, but do not advise you of that when you make your reservation, so you have no idea of how to avoid the long walk from the parking garage.

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Beautiful property

By

11月 04, 2020

club

Friendly service and breakfast was awesome. Property was clean and they abide by cdc regulations.

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Exactly what it should be

By

11月 03, 2020

Good location to downtown. I was able to walk to restaurants

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Great location and friendly staff!

By

11月 03, 2020

This Holiday Inn location was convenient to restaurants and shopping. The front desk staff was very friendly and helpful in recommendations for places to dine and visit around town. Parking was convenient in the deck next to the hotel. Check-in and check-out was a breeze.

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Wonderful Staff

By

10月 27, 2020

The hotel was great, but the staff was wonderful! Both of the individuals that I had contact with were extremely nice and informative.

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Clean rooms

By

10月 19, 2020

Nice, clean, big room. Enjoyed the stay. Great staff always willing to go the extra mile.

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Relaxing with great service

By

10月 18, 2020

Hotel was nice and quiet customer service was great

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Terrible experience

By

9月 15, 2020

platinumelite

I have been an IHG member since many years and I have stayed at many IHG hotels in US and around the world, staying at Holiday Inn Columbia Downtown was absolutely the worst.
In the middle of my stay, I was asked to check out because the Hotel has an agreement with SC University and needed the room. I still cannot believe it. A hotel chain at this size allows reservations and they didn't consider that this sudden request from the university may come. It is very bad especially when this rapid check didn't exclude IHG platinum members. I am questioning now if it is worthy to stay member with IHG?
On top of that, they charged me breakfast package price although they don't offer breakfast but some muffins because of covid. The king bed room is very small and there isn't any chair and the bathroom ventilation is poor. Not to mention hotel staff didn't recognize IHG member.
I certainly don't recommend this place.

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