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Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
85%
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Experiência geral

4.2

baseado em 1394 avaliações
85%
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Ratings Breakdown

1394avaliações

  • 5 Estrelas
    781
  • 4 Estrelas
    342
  • 3 Estrelas
    125
  • 2 Estrelas
    81
  • 1 Estrelas
    65

Unprofessional location

By

11월 18, 2020

I am a rewards spire member, that frequently stay at ihg hotels for business. Both the manager and staff made me feel very Unwelcomed due to being rude and unprofessional. I did not feel like my business was appreciated, therfore I will never stay at this location again.

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Great staff

By

11월 13, 2020

club

The staff were great - even with the mixup where they somehow didn't register one of the rooms properly so in the morning while we were out for a few minutes, another guest was assigned to the room. We arrived back just when the management was checking on it. They apologized and there was no problem for us.

It is COVID season, so the breakfast-in-a-bag was a nice thought, but wasn't really edible.

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Nice size Rooms.

By

11월 12, 2020

Clean, and comfortable beds. Just what I needed. Located in a better part of ST Louis.

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Great place to be

By

11월 06, 2020

platinumelite

Great service fast friendly I enjoyed every moment of my stay at this location

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This place needs work

By

11월 03, 2020

club

This hotel needs a total makeover. It is a depressing environment. I had cockroaches in my room.

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Experience at Holiday Inn in ST. Louis

By

10월 30, 2020

club

Staff was very professional. Found few stink bugs in my room and when I brought it to staff attention they told me that was the issue everyone is experiencing in St. Louis. Smoke alarm on the wall battery was low so it started beeping my first night and it was hard to sleep. I brought it to staff attention next morning and they handled it very well.

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Comfortable bed as always.

By

10월 28, 2020

Comfortable bed as always the pool closed at 9pm instead of 11pm as the rules on the wall stated.

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Disappointed

By

10월 27, 2020

club

We repeatedly had to have our electronic keys reset because not once did they work. We were in and out quite a bit and each time we returned we had to get key reset (and NO, key was not near phone or any other cards as I was asked each time I went to front desk).The elevator did not work most of the time we were there and even though the staff knew about it there was not a single sign put up on floor 2 informing that it was out of order. Website still indicates breakfast included, because of COVID there was no breakfast other than a bottle of water and a cheap breakfast bar.We were there for 2 nights and noticed glass all over 3 or 4 parking spaces yet nothing was done to clean it up. We witnessed staff frequently smoking at front entrance where glass was visible (no one could park there) yet staff did nothing to clean up. Overall, extremely disappointed in our stay.

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Wish breakfast was better than bagged

By

10월 27, 2020

platinumelite

I had other people stay at the Holiday Inn Express close by and they got better breakfast treatment than Holiday Inn. Something should be done to at least equal their breakfast!! Hotel also in need of updates!!

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Great hotel

By

10월 26, 2020

club

Well prepared and welcoming. Easily accessible off the highway. The staff were professional and clean.

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Amazing Bed

By

10월 21, 2020

We stayed here the night after our wedding it was the best stay in a hotel I have ever had. The staff was super friendly and helpful. The room was huge, very clean and comfortable. The bed was amazing it was like sleeping on a cloud. The pillows where extra big and super comfortable. Will absolutely stay here again

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Comfortable stay.

By

10월 21, 2020

My stay was very comfortable and the staff very friendly and accommodating.

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