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Отзывы гостей
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84%
гостей рекомендуют этот отель

Общее впечатление

4,1

на основании 1210 отзывов
84%
гостей рекомендуют этот отель

Ratings Breakdown

1210отзывов

  • 5 Звезды
    574
  • 4 Звезды
    352
  • 3 Звезды
    145
  • 2 Звезды
    81
  • 1 Звезды
    58

Good stay, but expensive by the service/facilities

By

сентября 17, 2020

The hotel is very good located, parking available and staff very friendly.
I missed vending machine in the place that could make easier a life of people that doesn’t want to get food in the restaurant/bar.
The furniture in the bed is a little old with a lot of signals of the age starting damaging.
The TV is old and it doesn’t work.

But, apart of these issues the hotel is good, just a little expensive by the facilities.

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Good bed

By

сентября 13, 2020

Overall stay was ok. Could do more with access to clean towels etc.

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Cassie

By

сентября 10, 2020

Usually have a great experience with this hotel but the breakfast bags were dreadful. When the restaurant was finally open, food was disappointing. The staff however are lovely and as always welcoming and helpful. I hope there is improvement in the breakfast for our next stay. If it’s still horrible stale food in bags on our next visit , we will be looking elsewhere in future.

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Good

By

сентября 07, 2020

platinumelite

Covid caused the pool, sauna etc to be closed otherwise would of scored more. Food was impacted also.

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Superb staff

By

сентября 07, 2020

club

The staff at the hotel are an excellent advert for Holiday Inn/IHG. Nothing is too much trouble and there’s always a smile!

In the current situation, Donna has maximised opportunities to make the guest experience as close to normal as is possible.

Well done everyone!

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friendly staff very happy to help

By

сентября 06, 2020

platinumelite

I stay very often at holiday inns. And Brentwood did not disappoint very clean fresh towels daily if required. The staff are very friendly and nothing is to much trouble. I look forward to returning to Brentwood holiday inn

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Great hotel

By

сентября 03, 2020

club

Very clean and tidy great staff and had an overall great stay

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Staff

By

сентября 02, 2020

Staff were extremely helpful and polite.
They answered all questions and were always conscious of health and safety relating to the virus

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Lots of potential and staff amazing

By

августа 31, 2020

club

The staff were amazing but they were fighting a losing battle. 1 member of staff for breakfast and no tea out, no white bread and no coffee in the machine. When staff were told they rectified it straight away. Horrendous smell of smoke in room and doors let all the noise of the hallway in. The rooms down from us were swearing and shouting at staff and were generally loud but we're not removed. When told about the smoke they staff just gave us air freshener. Only one towel in room and no bath mat when room was booked for family of 4. The restaurant and staff were amazing. Lots of social diatancing and food was amazing. Overall staff were helpful and keen to rectify most problems but problems should not have happened.

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Bewertung

By

августа 31, 2020

sehr gut. Das Zimmer war sauber, das Personal freundlich, der Service gut.

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Deb

By

августа 27, 2020

Very helpful and friendly staff.
Comfortable beds and pillows.
Due to Coronavirus breakfast was delivered to the room and not very good option choice.

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Great stopover hotel

By

августа 26, 2020

platinumelite

Holiday Inn Brentwood is a great stopover hotel for those travelling to and from the Eastern channel ports for ferries and Le Shuttle. It is also a taxi ride to stations on the lines to Central London.

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