ระยะการใช้งานของคุณจะหมดอายุในอีก 5นาที0วินาทีเนื่องจากไม่มีการใช้งาน อยู่ในระบบ
ระยะการใช้งานของคุณหมดอายุ กรุณาลงชื่อเข้าใช้โปรไ ฟล์ของคุณ
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
86%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.1

ข้อมูลจาก 1368 การแสดงความเห็น
86%
แนะนำโรงแรมนี้

Ratings Breakdown

1368การแสดงความเห็น

  • 5 ดาว
    682
  • 4 ดาว
    406
  • 3 ดาว
    135
  • 2 ดาว
    87
  • 1 ดาว
    58

Disappointing

By

ตุลาคม 20, 2563

Room not very nice to say I paid £80 no breakfast for a executive room I rang reception to check they had put me in rite room no towels I had to ring reception to tea bags just a basic room nothing at all special won’t be going back there again couldn’t get breakfast as I left at 6am not even a sandwich noisy in corridor full off drunks didn’t sleep well 2hrs 4minutes absolute joke

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Business stay

By

ตุลาคม 19, 2563

Not a bad stay, COVID processes in place and felt safe,

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Excellent value

By

ตุลาคม 18, 2563

The staff are efficient and polite. I like the car park which is spacious. The hotel is fairly old but does not seem dated or tired and is very clean,

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Disappointed

By

ตุลาคม 12, 2563

Felt dark and run down , felt like it need redecorates and more light !
Staff lovely and friendly .
Room needed a good clean but was ok
Don’t visit if you need a good night sleep as all night long people coming and going , shouting and banging doors !
Worst night ever in a hotel !
Wouldn’t return!

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Comfortable bed. Welcoming staff

By

ตุลาคม 11, 2563

The staff were extremely polite, friendly and helpful. The pool was amazing. The bathroom was brilliant having a bath which was needed with a 2year old however the bath could do with being a little wider as it was very slim when having a bath. The bed was very comfy.

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Great breakfast

By

ตุลาคม 04, 2563

club

Bar services wasn't too good with a limited selection available. And service charge automatically added so cheapest beer was £5 . Staff rude and not attentive at all. Very unprofessional. That said, sylvester at breakfast in the morning was amazing - he was very attentive and polite and nothing was too much for him. Obv loves doing what he does and that shows. Considering Covid, cleanliness of the room was not as expected. There was a screwed up macdonalds bag behind the curtain and some lettuce next to the telephone in the room - if antibacterial was used on the side then this would not have been left there.

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Excellent service in a safe environment

By

ตุลาคม 04, 2563

club

I had an exciting time during my stay in a carefully planned safe environment. The staff were seen observing the government recommended safe service in this difficult times as well as visiting guests.

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Average stay

By

ตุลาคม 02, 2563

club

Greeted by nice guy ...card machine to produce room keys not working but he showed us to our room and popped a key in later under door.
I would say 80% of guests and staff not wearing masks around hotel didn’t fill us with confidence if this simple procedure not happening what else is lacking ?
Room ok ....toilet stained not pleasant ....
Tried to book dinner ...nobody in reception or restaurant after numerous attempts ....tried an hour later still no answer had to go into reception and found someone in back office .....wish they would answer phone rather annoying
Restaurant meal was lovely no issues

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Okay but could do better.

By

กันยายน 30, 2563

club

On the whole it wasn't too bad. Breakfast and bathroom room cleanliness needs greater improvement. The breakfast staff were fantastic and had excellent customer service but the whole experience was let down by the lack of staff. The staff on duty were run ragged. The chef was the only one preparing food, not fair on him.
Housekeeping definately needs to be improved. Bathroom needs a good scrub.

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Covid comfort

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กันยายน 30, 2563

Comfortable rooms very clean and tidy. Copious amounts of sanitiser, but a lot empty. Friendly staff except in the restaurant. Though they didn't seem over taxed, they came across grumpy and disinterested.
The guy in the morning was brilliant as was the chap in the bar. Reception people were lovely.
Not enough tea/coffee in the room so I asked for more.

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Colchester visit

By

กันยายน 28, 2563

My first hotel visit since February. instructions were clear on social distancing and hand cleaning.
Room was clean, check in was clear to see safety was put first with additional steps to stop people laxing in social distancing.

Limited menu - but is expected given the current situation.

Comfortable stay, other guests appeared to keep the rules in place also.

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Great location for Colchester zoo!

By

กันยายน 27, 2563

club

Booked two rooms for my family and my in laws (needed a disabled room for mother in law which wasn’t a problem) great facilities, very friendly staff, and literally minutes from our destination of Colchester zoo!

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