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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
78%
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整體經驗

3.9

根據 2038 評論
78%
推薦此物業

Ratings Breakdown

2038評論

  • 5 星級
    935
  • 4 星級
    513
  • 3 星級
    234
  • 2 星級
    200
  • 1 星級
    156

Customer service was excellent

By

9月 18, 2020

club

I was in town to have a procedure done at UMMC. Walking distance to hospital .

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Good Place

By

9月 17, 2020

club

It is an enjoyable and relaxing experience. Good location in downtown where everything is close and sometimes within walking distance.

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Worst hotel experience

By

9月 17, 2020

No one should book at this hotel because it’s not sanitary during this pandemic also the staff is not helpful nor will they make sure that your stay there is to the best you are brushed off if you have any issues there they will not solve the problem. The entire building smelled like mildew old and the rooms are stuffy also there’s no one working to help with housekeeping or keeping the hotel nice and sanitized. A lot of improvement needs to happen in order for someone to feel comfortable staying there. The staff members except for Terrence were all rude and did not help in any way. Terrence help me through the online and over the phone booking he was great other than that I haven’t seen him at the hotel. The other staff members weren’t attentive to anything that was going on in the hotel they weren’t professionally dressed they weren’t professional on the phone nor in person. No nametags were shown so I couldn’t get exactly their names or they didn’t meet the core values of Holiday Inn.

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Great time short stay

By

9月 06, 2020

club

I wish I got to explore more and had a little guide for more in the area

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Dirty Vents in Bathroom

By

9月 01, 2020

club

Vent in bathroom was full of dust which started my allergies spoke told front clerk no response from management spoke to corporate and to no avail no help with the matter I will never stay there again. They are supposed to be taking extra precautions in this covid-19 pandemic we are in

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Comfortable and relaxing. Room service was great.

By

8月 27, 2020

Great experience and I would recommend anyone staying in Baltimore

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Good bef

By

8月 25, 2020

club

I had a nice time. The cable went out do to the right that night but other then that is was a nice quiet relaxing night for me. Sometime I just like to pack a overnight bag and just hang out. I would come there again and also invite friends to go there

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Good Hotel, Excellent Staff

By

8月 23, 2020

I found the staff with whom I interacted well above average, especially the lady in the hotel reservation office. I refer here to someone in the Holiday Inn Inner Harbor res, not the system wide res at some central location.

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Great stay

By

8月 11, 2020

club

Great stay. I chose this hotel after booking a stay at Raddison hotel. The staff was very friendly. My room was clean and that was a relieving.

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Comfortable room

By

8月 05, 2020

club

Always enjoy staying at this location. Staff is always super friendly the hotel's always clean

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doctor visit

By

8月 05, 2020

I am tired of going to a hotel that has the same decor and bedding for 15 plus years. This will be my last visit to that hotel.

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Good nights sleep

By

8月 04, 2020

club

Staff was friendly, and enforced the mask policy which made me feel safe. Due to Covid no restaurants or nearby places are open. Had to travel to find a bite to eat. Considering the special circumstances we are in, overall was a good stay. Had some issues at checkout, that wasn’t resolved due to no availability of the manager.

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