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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
89%
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整體經驗

4.3

根據 1851 評論
89%
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Ratings Breakdown

1851評論

  • 5 星級
    1124
  • 4 星級
    442
  • 3 星級
    135
  • 2 星級
    67
  • 1 星級
    83

Horrible experience

By

6月 29, 2021

club

I have stayed here many times before with family members and this was the worst experience! I was not happy at all with my stay at all. I requested to have my room cleaned and it was not. I then requested towels and it took almost an hour and I was brought 2 towels with loose strings and stains. They looked like rag towels and I was brought a bath rug. I was there with my mother and toddler and it was just a disappointing experience. As well the clock was not working properly. See video attached

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Business as usual.

By

6月 29, 2021

platinumelite

Very comfortable and accommodating. No problems at all.

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Not Real Happy

By

6月 25, 2021

Made reservations far in advance for two rooms. However, only one room was ready when we arrived about 4pm. It took about an hour for the second room to be ready. My biggest issue was that while there was a coffee maker in the room there was no coffee or the items necessary for coffee. This was even more important because no coffee was available downstairs unless you went to the restaurant.

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Great Visit

By

6月 25, 2021

Nice room and great service! Also, the location was convenient to the freeways and restaurants.

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Comfy

By

6月 24, 2021

Looking forward to my next visit next week. I hope to have the same experience

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bad managment

By

6月 23, 2021

platinumelite

Javer the manager is very rude especially in this rude world we live in you would think he'd be a little more kinder.

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Not the newest/fanciest, but friendly and comfortable

By

6月 21, 2021

I had a comfortable and smooth experience staying at the hotel during a work trip. The hotel is a little dated and I found the parking and the distance between the dining area, room, and parking (somewhat secluded and behind the hotel) to be a bit of a hassle, but that was really the extent of the downsides. Staff were all friendly and helpful. The room was quiet and clean with a comfortable bed that provided good rest every evening. Breakfast was consistently tasty and service was great!

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TV remote not working

By

6月 18, 2021

platinumelite

I reported to the front desk about the non-functioning tv remote control. Yet, after 2 days, the replacement had never came.

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so-so

By

6月 18, 2021

platinumelite

housekeeping was sorely understaffed. stayed five days, had to request that the room be made up three times, never got more soap or shampoo.

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Dirty room or nasty floor

By

6月 18, 2021

club

I would never stay there again I don’t feel you can do the AAA discount if you can’t have breakfast a manager was kind of rude I never had towels at the swimming pool or hot tub and they just let riffraff come in swimming pools

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Holiday Inn Buena Park

By

6月 17, 2021

Great Service from the staff. Carpet and bathroom can be cleaner.

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No rest

By

6月 17, 2021

My room smelled of cigarettes smoke even though it was a non smoking room, the smoke/fire detector was missing, the toilet didn't flush property, the shower has such low water pressure that I had to fill a cup with water to rinse the soap off my body, the bed was hard and lumpy and when brought to the staff attention was told that I was given an upgrade to begin with, if that was an upgrade I would hate to see what the other rooms were like, would highly recommend finding another hotel especially for the Price

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