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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
86%
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整體經驗

4.2

根據 1675 評論
86%
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Ratings Breakdown

1675評論

  • 5 星級
    895
  • 4 星級
    467
  • 3 星級
    174
  • 2 星級
    66
  • 1 星級
    73

Time to upgrade

By

7月 13, 2020

great location, close to major roadways, cost is reasonable, staff was great! But the need to replace carpet and upgrade the rooms are evident.

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Needed a hotel near I-90 for long distance, no hassle traveling

By

7月 09, 2020

Helping daughter move cross country. Needed to collapse and sleep late after a full day before hitting the road again. Sleep was good. The bed was comfy. Due to covid, no breakfast offered/available had to buy something from the gas station next door. I did have room to park the 16 foot rental truck. (Google lost gps as approached airport area.)

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Professional staff

By

6月 29, 2020

the rooms are very clean and comfortable, the staff is proactive in insuring health and safety concerns for each other and the guests

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Great rate

By

6月 22, 2020

Good hotel for the price. Very close to the airport. Very Limited service due to COVID-19. I would consider staying here again especially if flying through the Buffalo airplane

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Okay for the price

By

6月 14, 2020

platinumelite

Very disappointed that there was not a microwave of refrigerator in the room. Changing the channels on the tv took forever so just didn't watch it.

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Great hotel

By

6月 12, 2020

Good experience at this hotel! Will definitely be back again.

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Not the Holiday Inn experience

By

6月 10, 2020

platinumelite

I’m not sure of the history of this property, but it is in bad need of a remodel. No elevator, everything is old. A blind person must have done the interior design.

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nice people and good beds

By

6月 09, 2020

I only stayed here for just one night and the people here was very nice to me. The beds were good also. If you are going to stay in Buffalo NY for one or more nights this would be a good place to stay, because if is affordable and is right by the Buffalo Airport.

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Unsanitary Conditions at this Holiday Inn

By

6月 07, 2020

platinumelite

Arrived late and the room I received was dirty and not cleaned. During this COVID period, this was not what you as a hotel industry leader advertised. The cleaning staff were yelling in the hallways early in the morning even though I had a Do not disturb sign on the door. This was very disappointing and not the quality I expected from IHG properties.

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Great Value. I have only couple suggestions.

By

6月 03, 2020

platinumelite

The overall value makes this place worth it. However, I have a couple suggestions that would make it even better.
The first would be to make the room more sound proof. I had a hard time sleeping because I woke up every time I heard people talking in the hall. And they weren’t screaming or loud drunk messes or anything -They were just talking.
The second suggestion is in relation to the coronavirus and cleanliness. I conduct COVID-19 tests at a retirement community, so I have to be especially careful. I would have liked to know how the room was disinfected or cleaned to ensure that I don’t contract the virus while staying in the room.

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Staff makes us want to come back!

By

6月 02, 2020

Great staff. Clean rooms. Great value and location

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Probably not again.

By

6月 01, 2020

Upon arrival was greeted by no one. After calling out someone came to desk. I was not recognized as a Spire Elite member. I was not offered any amenity points.

Room was old and worn. Bathroom needs updating. We were never given room service and I had to ask front desk for clean towels and more coffee.

I have always stayed at this location when traveling to Buffalo. I have watched this hotel deteriorate.

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