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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
90%
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整體經驗

4.4

根據 1708 評論
90%
推薦此物業

Ratings Breakdown

1708評論

  • 5 星級
    1131
  • 4 星級
    357
  • 3 星級
    103
  • 2 星級
    63
  • 1 星級
    54

Excellent service.

By

9月 21, 2020

club

When I checked in there was a error in which my name was not the name on the reservation. The staff assisted me in figuring out what the issue was and corrected the situation so that I could get the room with little issue.

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Great stay

By

9月 18, 2020

Great experience and very comfortable. I would definitely recommend it to anybody to choose here for their stay

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Great Hotel

By

9月 17, 2020

great food great staff awesome hotel and great airport serv ice

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The best night sleep

By

9月 17, 2020

club

The food and beverage side the servers were rude and ignored me. So I left after standing there for ten minutes.

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Airport shuttle is convenient, short stay was nice

By

9月 16, 2020

club

Got bumped from flight, so needed a decent hotel for a short night. Other less expensive places had poor reviews. Staff was great, bed was comfy, room was clean and good sized, bath was good and TV worked. That's all I cared about. Overall the property was clean without bad odors that a lot of older hotels have. It could use an update to be more in line with say, a Holiday Inn Express, and that's the main reason I didn't give five stars, but the price was right. I may try the Express next time, but not sure if they have a shuttle. I didn't use the restaurant as I got in too late, but looked reasonable, and basically a nicer hamburger place.

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Decent

By

9月 15, 2020

Great stay. Loved the hotel. Nice restaurant friendly staff.. Would definitely recommend

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Great stay

By

9月 13, 2020

Even though it was just for one night I was very pleased with staff and accommodations

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Awesome stay

By

9月 12, 2020

platinumelite

Great stays had a good night rest before it was time to catch my flight I’m a traveling CNA the hotel was awesome and I enjoyed. The night I was there

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Horrible experience

By

9月 10, 2020

club

My cousin and I came here on business and vacation stay and wasn’t a very good experience. The room had an unpleasant smell. I had bite marks all over my body. When asked for extra towels I was told the ones we already had was the only ones that we are allow to have. Our stay was 4 nights we also was told that the when had for housekeeping if they was able to clean our room I was told that they only able to clean if you already been staying for 5 nights which I find it very unfair due to COVID 19 rooms should be clean and sanitized on a daily basis. The key cards never worked had to keep getting new ones. Lastly I didn’t receive my deposit back everything was still intact and we cleaned before checking out I don’t understand why my deposit wasn’t refunded. I wouldn’t recommend anyone to stay here.

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Bad service

By

9月 10, 2020

I called multiple time to request a shuttle to be picked up at the airport and no answer. I had to call reservations to be connected to the front desk and was on hold for 1 hour because she couldn’t get ahold of the front desk. Then told me to call back and try again, I never got ahold of anyone. waited 40mins and out of no where the shuttle appeared. After arriving to the hotel the front desk agent was not busy and had an attitude, no smile or greetings which kept me thinking why she didn’t answer the phone. After flying for many hours I was to exhausted to even deal with the horrible customer service experience.

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Not so much

By

9月 09, 2020

My expectation for Atlanta was pretty high, hearing all if the things I’ve heard from other guests that have stayed here. I did not experience that at all. I did like the hotel in comparison to how close it was to the airport. Staff did an exceptional job in healing new navigate where I was going. My son is special needs, there were no handicap or special needs accommodations that I was made aware of. I have to return in a month, I’m not sure I will give this hotel a second chance. I think the room should be better cleaned and I shouldn’t have to clean with things I brought.

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Most comfortable beds friendly service

By

9月 09, 2020

My review would have been a ten but ran into a few problems with the reservation staff. I couldn't get my problem resolved with the hotel directly and I know the rules of chain in command but unfortunately I had to involve corporate because I was left no choice. The problem has been addressed and hopefully taken care of.l

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