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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
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整體經驗

4.2

根據 1212 評論
84%
推薦此物業

Ratings Breakdown

1212評論

  • 5 星級
    680
  • 4 星級
    286
  • 3 星級
    120
  • 2 星級
    62
  • 1 星級
    64

Comfortable bed

By

6月 30, 2021

platinumelite

Value for the price
I would recommend this hotel.
No food service.
Understandable under covid but need to try something.

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Would not stay again.

By

6月 30, 2021

Beds are so uncomfortable felt every spring through the bed. Huge blood like stain found on the sheet of one of the beds towards the foot of the bed and im pregnant so it wasnt from me. Moved to a different room after the front desk told me it was my make up at the foot of my bed... Very unsatisfied.

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Bed not comfortable

By

6月 28, 2021

I’ve always stayed at a Holiday Inn Hotels, this would be my first time, I’ve been disappointed
Mattresses were sinking, felt the springs in addition bed linens had holes and stains

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Comfortable bed and great service

By

6月 28, 2021

club

Stayed for one night, staff was extremely helpful and courteous. Bed was very comfortable, fell asleep ASAP! Will definitely recommend!

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Clean room, comfortable bed and excellent customer service.

By

6月 25, 2021

club

I really enjoyed my stay and hated to leave. I felt like I was at home.

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Great stay

By

6月 24, 2021

Everything was great from the service to the staff to the food

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Across the bridge

By

6月 23, 2021

Great value as opposed to staying in NYC. Super convenient to the bridge.

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A bit below average for IHG

By

6月 13, 2021

This hotel is in definite need of a refurbishment. Carpets are worn, and lighting is not the best. We stayed in June, and there were still notices about not gathering for New Year's Eve.
In addition, I asked on two separate occasions if they could provide champagne and chocolate covered strawberries for our 25th wedding anniversary, once via email, and once via phone. I understand that this may be an issue these days (COVID), but I received no response at all as to whether the hotel could accommodate. I've been an IHG member for over ten years, and overall, this stay was pretty dissapointing

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Not clean

By

6月 12, 2021

platinumelite

When I asked the manager to come up and see the room, she immediately offered to move us. That was a big inconvenience to move all our stuff when we were pressed for time ...but we moved.

The second room was just as dirty, but we didn't have time to move again. I just know to NEVER stay here again.
Also, the bar and restaurant are closed permanently. There is still ads for them being open and google shows them as being open, but we were told they are closed permanently.

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Excelente

By

6月 11, 2021

Excelente personal y muy buena ubicación , habitación amplia y la cama muy cómoda

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Affordable and safe

By

6月 10, 2021

The staff was welcoming and we were comfortable leaving our car there. There was activity inside the hotel. But at 9:30 until morning it was quiet and we got a good night's sleep before starting our day. Great experience. Great place to stay to explore washington heights.

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Website not reflective of current status.

By

6月 10, 2021

club

The pool was closed. The restaurant was closed. The bar was closed. The shuttle was not running. The staff was apologetic and nice but unable to do anything to resolve the issues.

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