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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
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整體經驗

4.2

根據 1226 評論
85%
推薦此物業

Ratings Breakdown

1226評論

  • 5 星級
    692
  • 4 星級
    279
  • 3 星級
    114
  • 2 星級
    91
  • 1 星級
    50

Great Stay

By

11月 19, 2020

Great Customer Service upon arrival and during my entire duration of stay.

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Great hotel and staff

By

11月 17, 2020

club

Front desk staff and housekeeping do a great job and are always very nice.

Only thing missing is the restaurant but we do understand the reason why it was clothes. To go food from the freezer just not the same

Thanks for keeping us safe

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Relaxing

By

11月 13, 2020

Stay was great.Room was clean. Staff were very hospitable.

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Poor

By

11月 04, 2020

club

Beds are so small for an adult and child. But comfortable. My room in The 2 days i was there were not cleaned! Paint chipping off the walls in the bathroom. Will not stay in a holiday inn again with children as beds were not big enough. I do not understand the point of double beds. Make them all queens. Very tight for a family with kids

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Loved the room and the staff during breakfast were awesome!!!

By

10月 28, 2020

club

I was pleasantly surprised how spaced out we were during our stay with the scrapbooking group that was there and how accommodating they were with sanitizer and masks throughout the weekend. Breakfast (both mornings) were awesome including the staff!! Dinner (both nights) were also delicious. Will be coming back in February!!

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Quick trip.

By

10月 25, 2020

club

Stayed here during my fathers memorial. Staff was friendly and made us feel comfortable.

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Clean rooms, excellent pool and great staff

By

10月 21, 2020

platinumelite

Stayed here for 2 nights on a weekend getaway from home and couldn't have been happier with my choice of a hotel. The staff was very nice and accommodating, the rooms were clean and the pool is really great - it's huge, heated and is actually deep on the deep end. Had breakfast both days in the restaurant and the food was good, price was good and service was excellent. Alma took care of us both days and we'd come back just to see her! Will definitely stay here again when I'm in town.

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Service

By

10月 21, 2020

club

Had issues with reservation not being under our group causing us not to have our free breakfast coupons. The breakfast on Saturday morning was busy and there was not enough staff to handle the amount of people. We waited quite awhile before someone toke our order and then the food came out cold. At check out, the girl at the desk could not separate our bill into 2 separate bills. She said she could not "find the button". After asking her if a manager was available to help her, she said there are no managers on a weekend. How can you not have a manager in a hotel on a weekend when you are probably the most busy?

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Celeste

By

10月 20, 2020

club

Excellent place and we will be back. I really enjoy my stay at the Holiday Inn in Gurnee, IL.

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Edwinmu

By

10月 19, 2020

Aceptables for nights that are on the road working

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Service

By

10月 18, 2020

club

The bed was comfortable, the service was good. Housekeeping was there but did not do enough for me, the garbage stayed to long in the hallway.

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Amazing Time here

By

10月 14, 2020

I was able to spend time with my son here and it was clean friendly and amazing. Thankyou

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