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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
推薦此物業

整體經驗

4.1

根據 1676 評論
83%
推薦此物業

Ratings Breakdown

1676評論

  • 5 星級
    877
  • 4 星級
    426
  • 3 星級
    197
  • 2 星級
    95
  • 1 星級
    81

Very nice room and view of the Plaza

By

12月 20, 2019

club

We enjoyed the hotel and rested well. The room had a leaking ceiling that dripped on my husband's bed in the night. AND.. Be sure you order the reduced rate breakfast ($5.. rather than $25) before you leave the desk. They do not make that clear and we missed out.
Also.. some areas of the hotel you must go up a few stairs so be sure to request without stairs if needed.
Otherwise it was very nice.

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Unfortunate stay....

By

12月 18, 2019

club

The room itself was just okay. The ceiling had mold on it, the bathroom was so small it was hard for just the 3 of us to move in and out of. We stayed there for a cheer competition and unfortunately the second evening we had a full college party around us in every direction. Even after complaints nothing was resolved and my kids were awake until 4 am.

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Smoker next door

By

12月 18, 2019

This hotel could use some updates. I stay here about once a year and like the location- near the plaza. Usually a good value. This particular stay was colored by a smoker next door- it is a nonsmoking property. We did complain and I hope they were charged the 100 dollar fee.

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Nice stay

By

12月 18, 2019

club

Very comfy room. A little small for the price but there was only 2 of us. Free wi-fi was nice. Cable tv was so-so as far as channels. Staff was very friendly and helpful. Everything was clean.

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Run down and musty

By

12月 18, 2019

We did not get any sleep as they booked a fraternity formal and a bunch of drunk underage college kids screamed down the hallway and banged on doors til 3:30 am. The staff and cops did not effectively manage the problem. The room smelled musty, and the bathrooms are very small. The waitress at the breakfast bar was rude and the breakfast was sub par to say the least. The parking is awful and it’s like a near death experience trying to get in and out.

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We would book again

By

12月 16, 2019

club

Based on an incredible staff, location and value, we would book again.
The facility is above average in condition. Breakfast includes a nice array of choices, albeit powdered eggs.
Mattress was pretty good as were the towels. Ask for a room with darkening curtains- not all rooms have darkening draperies that close all the way.
Staff made our stay very enjoyable!

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LTNAVYRN

By

12月 16, 2019

club

Great location. Older rooms, very well.maintained.

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Comfortable and convenient hotel

By

12月 16, 2019

club

Very close to Plaza and the hotel staff were very friendly and accommodating.

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Alright

By

12月 15, 2019

Great customer service but the rooms need some serious updating.

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Anderson

By

12月 15, 2019

Always stay at this property when I'm in KC. They have an awesome maintenance and housekeeping department. The front desk person who checked me out was amazing. She works 3rd shift and made a situation right. She was one of the best I have ever encountered. Not sure of her name but wish I did. I called her about a breakfast charge on my bill and she was very accommodating in the correction. Hard to find this kind of customer service. Thanks for making this my home when Im away from mine.

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Good location

By

12月 14, 2019

Good location. Lobby was very nice. The room was not as nice as other locations.

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Dated facility

By

12月 12, 2019

Parking is very tight and limited... facilities look old

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