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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
89%
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整體經驗

4.2

根據 1321 評論
89%
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Ratings Breakdown

1321評論

  • 5 星級
    745
  • 4 星級
    330
  • 3 星級
    97
  • 2 星級
    87
  • 1 星級
    62

Bathroom full of hair, freezing room and moldy smelling.

By

11月 23, 2020

club

It is hard to enjoy a place to sleep when smell mold or old!! Bathroom disgusting as had hair all over and looked dirty. Room freezing cold and room smelled and looked like no one had been it for awhile. Your staff was very kind and put us in another room without an issue, so kiddos for nice customer service that you have taught them. But how disgusting the room was, hard to not look for all other issues of uncleanliness. The pool looked ok but was that only on the surface. I tried to stay positive on the situation as I paid ahead of time for the room (hefty price), but as a nurse that works close with Covid, was so reluctant to stay. I did not see staff washing or helping their hands either. You have some great staff but the cost will not come and stay again. Do sorry

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Staff is Excellent

By

11月 22, 2020

Heidi and her team are FANTASTIC. Very helpful and always have a GREAT ATTITUDE. Great place to stay. Everyone makes you feel WELCOME.

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Excellent

By

11月 17, 2020

club

We had 6 12 year okds for a birthday party overnight and a different room for the second night. Great help from staff getting into second room early and easily to simplify the shift of luggage etc for us. Pleasant staff. Kids loved the water park. Food was spendy but good. Clean throughout facility.

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Quick getaway

By

11月 11, 2020

Pools seemed a little dirty. But overall the Water Park was fun.

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Needs a Face lift

By

10月 31, 2020

The staff was very nice and did everything in their power to take care of me. The hotel was a disappointment. Dated and tired in serious need of a reno. The room had a mold smell in it. It was very irritating there was nothing on their site telling me nothing within the hotel was open. No pool, hot tub, food, exercise room nothing! Not even a coffee maker in the room! I would probably not stay here again.

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Nice hotel.

By

10月 30, 2020

Stayed here several times. Friendly, nice place. We have enjoyed the staff, room and food.

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Great room for the price!

By

10月 30, 2020

platinumelite

Very nice room for a great price! Staff were very friendly and helpful with my needs. They recommend a great place to eat and some other attractions in the area.

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Nice Hotel

By

10月 26, 2020

Due to COVID, the restaurant, bar, and pool were closed. This is a nice hotel, friendly staff and clean rooms.

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Low Lighting in Waterpark/Uncomfortable Beds

By

10月 25, 2020

As soon as the sun went down, the little kid area of the pool was very hard to see. It seemed as if a row of lighting was out.

I did love how quiet it was!

The beds seemed to be older and were pretty uncomfortable.

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Great Stay

By

10月 22, 2020

platinumelite

Great service and always very clean!! Will be coming back

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Very nice staff

By

10月 21, 2020

Very accommodating staff. Nice place. Highly recommend.

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CLEAN AND FUN!!!

By

10月 19, 2020

club

This place is TOO MUCH FUN!!! And clean!!! THe breakfast is great and is free for 11 and under. Rooms are fabulous! I recommend a suite too. So much fun, comfort, and space.

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