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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
87%
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整體經驗

4.2

根據 2075 評論
87%
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Ratings Breakdown

2075評論

  • 5 星級
    1099
  • 4 星級
    565
  • 3 星級
    233
  • 2 星級
    106
  • 1 星級
    72

Very good

By

5月 21, 2022

club

We upgraded our room , which looked out over the sea, room was very large and comfortable, , staff were extremely helpful and couldn’t do enough to help you, breakfast was very nice. Great choice. Only downside was the shower was not very good.

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Bathroom not great

By

5月 06, 2022

Im a regular customer and checked in on my last stay late in the evening. I basically quickly used the bathroom and went to bed. The next morning I noticed that the bathroom had not been cleaned properly by the previous guest use with a used cotton bud on the floor and the shower screen still had makeup marks on it which I mentioned to reception the next morning. The recptionistt asked why iI did not ask for a change the night before, but I mentioned that i had not noticed until the next day and left it at that.

The team ensured that the bathroom had been cleaned for my second night.

Normally, I find this hotel to be very friendly and cleaning standards excellent so hope this is a one off.

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Good overall

By

4月 17, 2022

club

Stayed with a cruise packege which was the usual well organised stay.
Would recommend although it is getting expensive.

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excellent service

By

3月 31, 2022

club

Very enjoyable stay excellent and pleasant staff, nice breakfast

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Comfort and Luxury with a Great View

By

3月 21, 2022

platinumelite

Very friendly and helpful staff, couldn't do enough for us.

The hotel has a relaxed, quiet atmosphere with great views of the coast and good road links to local events.
Parking is a little expensive but understandable to avoid anyone parking there.

I'd definitely stay again and hope to soon.

Skye, one of the restaurant waiting on staff, was so very lovely and helpful. She helped make our very pleasant evening.

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Rip off

By

2月 27, 2022

Hotel room was fine but nothing special, the bed had a ridge down the middle making it uncomfortable to sleep. The biggest problem was 15 pounds parking as a guest, absolute rip off, and before you say it is to prevent holiday makers parking there, it is nonsense, you can absorb this charge for overnight guests. will not be staying in this hotel again, and i am a spire elite, i stay in a lot of HI over the years.

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Poor form

By

2月 21, 2022

Disappointed to be woken up in the middle of the night to be requested to attend reception to pay for parking.

Almost £30 for a burger and chips and a coke!

£15 a night parking on top of the bill for staying.

Not great

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my stay

By

2月 10, 2022

One of the most friendliest holiday inns i have stayed in around the world. From front desk to breakfast crew, all professional, friendly and attentive. Nothing was to much trouble. definitely worth staying when in Southampton

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Perfect Midweek Theatre Break

By

1月 18, 2022

club

Great comfortable bed, two wonderful pillows, spacious bathroom. Very central location very near to West Quay and only 15 minute walk to the Mayflower theatre.nice bar area with friendly waiters, good offers on the wine. Great breakfast, swift checkout.

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Professional Staff

By

1月 05, 2022

Hi,

I would like to commend the staff from the restaurant, I believe her name is "Sami/Sima?"(not sure, but sounds like), I believe she is an Indian girl. She is very accommodating and helpful, and always say good morning with a smile whenever I get my take away breakfast.

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Business stay

By

12月 18, 2021

Very good breakfast and good service at dinner. Rooms very clean and modern.

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Great value and good quality

By

12月 16, 2021

club

Our overnight stay was just right. Great welcome from Louise on Reception. Good hygiene practices, a comfy bed, and a good breakfast....what's not to like!

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