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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
78%
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整體經驗

4

根據 1316 評論
78%
推薦此物業

Ratings Breakdown

1316評論

  • 5 星級
    628
  • 4 星級
    326
  • 3 星級
    175
  • 2 星級
    106
  • 1 星級
    81

Comfortable bed

By

3月 31, 2020

everything very old and not working properly, elevator not feel like to be safety at all.
spire Elite status should give me upgrade.
the room was very small.

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Convenient location

By

3月 23, 2020

club

Excellent night’s sleep. Room was not vacuumed Upon arrival on Tuesday or during my 3 day 2 night stay. Nice location right off the highway. Lots of restaurants available in the area for Uber eats delivery.

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Room keys

By

3月 16, 2020

club

I stayed here from Sunday to Friday . My room keys didn’t work in total 10 times. I had to switch them out 3 times on Sunday... 3 times is a little ridiculous. I brought this issue up and they just kept switching out my keys. Than the battery on my door died on Tuesday... I was officially locked out of my room for about an hour. After this, my keys didn’t work.... back to switch my keys out again... Super frustrating. The bathroom was dirty upon my arrival.. after that the bathroom seemed to be cleaned throughly. They never changed the sheets, nor pillow cases. The breakfast was the best part of my stay.

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Great stay

By

3月 14, 2020

We enjoyed our stay. We did a lot of visiting. Great home base.

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Babs

By

3月 14, 2020

platinumelite

Great hotel and great service. It was conveniently located near the airport and the shuttle was great. Hotel was clean and nicely decorated.

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Second Stay

By

3月 11, 2020

club

In general this is an OK hotel. I have one complaint for both my latest an previous stay. The elevator service for the hotel is inadequate. In addition, there seems to have been elevator issues both times I have stayed. Once I waited 5 minutes without success and had to walk down the stairs. Fortunately, I am in good health.

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Fix the pool

By

3月 11, 2020

club

Stop double charging people and fix the pool. When you host a conference with 7-800 people attending and your pool is to cold to use leaves lots of unhappy people

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Great Location and overall would recommend

By

3月 11, 2020

The room was clean and you cannot beat the location if you are doing something in Strongsville! BUT...1) the prices on drinks at the bar are astronomical! We had 7 drinks before 6pm and our bill was over $100. No food, no fancy mixed cocktails, 3 of them were out of a can. $100! 2) There was absolutely NO HOT WATER on the second day of our stay! After cold showers (when the fire alarm randomly came on and I had to call the front desk to investigate) I was promised a discount and never received one. I would appreciate the discount I was promised.
Thank you.

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good timers in a nice hotel

By

3月 10, 2020

club

Aside from the fact that the hotel has a dated look I enjoyed my stay.

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nice place

By

3月 04, 2020

need microwave in rooms had to leave at 4 30 am for flight

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Great Experience overall

By

3月 04, 2020

club

We stayed in a suite and double guest room for 10 days due to a small fire in our kitchen. location was perfect. Suite was large with large desk area amd couch. Loved it. Was quiet bed was huge and comfortable. Front desk was prompt with any request.

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Clean Hotel great grounds team

By

3月 04, 2020

It was a snow covered day in Cleveland. The hotel parking lot was shoveled, plowed, and Salted. The lobby was being cleaned regularly and an air dryer was on making sure the floor was not slippery. Staff was very nice and good at their jobs. I would recommend this property to anyone traveling to this area.

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