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Rated 3.7 out of 5 by 501 reviewers.
Rated 1.0 out of 5.0 by A real disappointment. Poor service Rude Employees I'll never stay here again. After a lapse of about 4 years when i stayed at this hotel on a regular basis every two months, i am now in the Albany area again on a regular basis. I booked a room online at an overpriced rate but went with it because it had been awhile sine I had needed to be in Albany. I found out while there that two of my co-workers stayed at the new Indigo Hotel just down the street for a lower rate. The staff was rude, did not recognize my Spire status, gave me a substandard dirty room. I'll never stay at this property again. This was a complete disappointment as this hotel was my place of choice for many years. It is very overpriced, outdated, and the staff could case less about their guests. August 25, 2015
Rated 1.0 out of 5.0 by Horrible Experience I found the evening shift staff to be rude and condescending. No effort was made to even attempt to resolve the concerns August 24, 2015
Rated 4.0 out of 5.0 by Nice Hotel for Area The hotel was nice - exterior and common areas. The hallway carpeting and lighting was a little dated. Overall the cleanliness of the room and bathroom were great. Fresh towels and linens as well as comfortable pillows made for an enjoyable stay. I was unable to use the pool or fitness center during the visit but many others were enjoying these nice facilities. August 24, 2015
Rated 1.0 out of 5.0 by Over priced no value Cost 1 1/2 times of other hotels in the area, yet is older and Dated. Offers no complimentary breakfeast as other locations do. August 21, 2015
Rated 5.0 out of 5.0 Clean and Convenient I have stayed at this Holiday Inn property over the past few summers; the service and convenience keeps me coming back. August 19, 2015
Rated 5.0 out of 5.0 by Great bed Have to go to a Holiday Inn Express because the bed helps my bad back August 17, 2015
Rated 5.0 out of 5.0 by Great Holiday Inn I stay here for business in Albany and love the location next to great shopping and dining. It has a nice indoor and outdoor pool and a work out room. August 14, 2015
Rated 4.0 out of 5.0 by Good Stay Staff is very helpful & professional. Food in the the restaurant was very good. Rooms are dated and in need of updating. Expensive considering the dated rooms. August 12, 2015
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