Rated 4.0 out of 5 by 219
Rated 5.0 out of 5.0 by RJ110908 Awesome bed and great staff
From the very beginning they had my room key ready along with my breakfast and free drink tickets waiting. Check was super fast and the easiest I've ever done. The room was clean and I was also upgraded to a suite, which was really cool. The bed was very comfortable as was the pull out couch. Breakfast was good and great service. Check out was a breeze.
March 25, 2015
Rated 3.0 out of 5.0 by jladams58 Last stay on 03/11/2015
We were impressed with the lobby when we first came to check in. However, once we received our key to our room, we were quickly disappointed. The bed had not been made and the dirty linen was still sitting on the floor. There were no towels in the bathroom. After calling down to the front desk we were advised they would give us a new room which they did.
We visited their restaurant downstairs and found the prices to be pricey. My husband order the Nachos and was very dissapppointed with the way his food looked and the way it smelled. Needless to say, he did not eat it and wasted $13.00.
The following morning we did not receive our billing statement. When I went down to the front desk to return my key and requested a receipt, he printed out the statement which belonged to another quest and not the room that we were in.
I had to call back to the hotel to verify we were in fact checked out.
March 16, 2015
Rated 5.0 out of 5.0 by juliat333 Personalised and attentive service
When the owner himself came to pick up our family of five at the Albuquerque Airport in the middle of a snowstorm, I was very impressed by such personalised and attentive service. The terrible travel experience of having our departing flight out of Albuquerque cancelled turned into a pleasant stay thanks to the amazing service and personalized attention by the Holiday Inn owner and his entire staff. Everyone made us feel at home, and looked after all of our needs throughout our entire stay. The pool, jacuzzi and steam room were perfect distractions for our children. The room was so comfortable, the breakfast was wonderful, and the green chill enchiladas were delicious! We are very grateful for the personalised attention at the Holiday Inn, and highly recommend staying there. Thank you.
March 13, 2015
Rated 4.0 out of 5.0 by DrumMom Convenient to ABQ Airport
My experience was positive. The hotel and the rooms were clean, the bedding comfortable, the noise level not too bad considering it is right next to the airport.
I would stay here again to catch an early morning flight
March 9, 2015
Rated 4.0 out of 5.0 by viddly Decent hotel
Fine hotel experience. The fitness equipment needs maintenance.
March 3, 2015
Rated 3.0 out of 5.0 by GBM1 Business Stay
Hotel was under construction. The room had tape holding down the trim around the entry tile at the carpet. Bathroom trim was not finished.
March 3, 2015
Rated 4.0 out of 5.0 by dja22025 Convienent Location
Great Location. Perfect for accessing KAFB. Staff was very helpful.
March 2, 2015
Rated 3.0 out of 5.0 by AlanEE OK Place to Stay
The exterior and lobby are nice. The rooms are barely average, with upgrades needed. They are currently painting the place, but it needs more than that. I stay in Albuquerque often, and with the Holiday Inn Express and Staybridge nearby, there is no reason to stay here. There were nice walk in showers, but the calking was terrible. The beds were just OK, and the AC unit had issues. Good and fast internet service, plus nice pool and exercise room.
March 1, 2015