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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4

based on 614 reviews
78%
Recommend This Property

Ratings Breakdown

614reviews

  • 5 Stars
    312
  • 4 Stars
    142
  • 3 Stars
    69
  • 2 Stars
    44
  • 1 Stars
    47

Convenient location

By

June 22, 2017

club

Normally a good place to stay for the price. Had some issues with room cleanliness and the air conditioner. Former desk attendant seemed bothered when I brought it to her attention and there was no follow up upon checkout. Disappointed this trip but willing to give it another try since I stay often and rarely have issues.

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nasty bathroom and shower

By

June 20, 2017

I have stayed at this location several times in the past 5 plus years, this time it was very disappointing. the room was OK but the bathroom was a disaster. mold in the shower missing tile, towel bar broken.

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Clean, Quiet and comfortable

By

June 12, 2017

club

I paid for breakfast for 2 on my initial reservation but I had to delay my reservation twice and in so doing, my breakfast charges disappeared but no money was refunded. The drapes in the room only cover about 1/4 of the window and the shade behind the curtain did not block any light. The toilet float kept sticking and I had to take the cover off to jiggle the float before the bowl would fill. The TV reception kept dropping out and the picture would start breaking up or drop out entirely.

These are minor issues but I believe it displays negligence of hotel upkeep.

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Relax and Enjoy

By

June 12, 2017

club

Great location near Isleta Amphitheater and the downtown area

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Clean and comfortable

By

June 10, 2017

club

Two things could have been improved. First, room was directly across from loud vending and ice machine. Second, the vegetables in the salad were not the freshest. Otherwise, all was as expected at Holiday Inn.

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Staff

By

June 09, 2017

platinumelite

Please refer to my comments earlier was made to feel uncomfortable felt like I was being questioned about being a guest just not a pleasant experience

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Great place

By

June 08, 2017

club

Great place to stay. Excellent customer service and great amenities.

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Friendly Staff

By

June 07, 2017

The staff was wonderful! I am a frequent traveler and was woken up with a group of people partying outside. The staff went out and broke up the party.

Thank you\!

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Holiday to Remember

By

June 06, 2017

club

Returning to Albuquerque having moved away several years ago, this hotel stay allowed the family to relax and enjoy the surrounding area as we remembered it.

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Very average

By

June 04, 2017

platinumelite

Service was hospitable, rooms okay- close to airport and UNM...
Too many things in hotel that don't work-
Fitness machines... hot tub just moves the water enough to keep algae from growing.
Other than that it was okay...

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Clean, comfortable, convenient.

By

June 02, 2017

The title says it all, the staff was excellent, with close proximity to the airport.

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Nice Hotel

By

May 30, 2017

club

need more workers for front desk. Housekeeping knocks on the doors early in the morning

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