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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 414 reviews
90%
Recommend This Property

Ratings Breakdown

414reviews

  • 5 Stars
    243
  • 4 Stars
    113
  • 3 Stars
    25
  • 2 Stars
    22
  • 1 Stars
    11

Excellent Hotel

By

June 24, 2017

club

If you are visiting the D.C. area, I highly recommend this hotel! It is an easy walk to the metro station, and trains arrive frequently making this very convenient. The staff members are phenomenal! The rooms are comfortable, and breakfast is great. The pool is so incredibly clean and warm! After some problems with the airline causing us to arrive about 6 hours late...at 5 AM...and with lost luggage, the hotel staff went the extra mile to help us get our vacation back on track. The next time we go to D.C. we are definitely going to stay at this hotel.

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The Staff!

By

June 22, 2017

club

If you're in the D.C. area, you have to stay here. It's convenient to get into Old Town Alexandria via the hotel shuttle or into D.C. via the metrorail or cab/uber.

The staff was amazing. I apologize for not remembering everyone's name and it shouldn't diminish how they played their part in the family.
Aziz, Corey, Cynthia, Vanessa, Everyone at the front desk, Corey in the shuttle, the room staff...were all EXCELLENT. I stayed 13 nights for work and they didn't even act like they got tired of me.

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Excellent Service

By

June 22, 2017

club

On first impression, it was a typical hotel, however, the friendly and helpful staff made it a step above. The only criticism was the carpet in the hallway on fourth floor....

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Comfortable bed and great service

By

June 21, 2017

club

I recommend this hotel to anyone who will be in the area. Beds are nice, clean and comfortable. Pool has a lifeguard on duty.

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Great Service

By

June 21, 2017

club

Had excellent stay and will return in the future...

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Average Stay

By

June 21, 2017

club

This hotel is just ok. It's ok for a single person if you're doing something in the area. For the price and expectation I personally have stayed at better places. Bathrooms are pretty small and you have to pay additional for breakfast. The staff was very helpful and friendly though.

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Missed the Mark for Holiday Inn Standard

By

June 19, 2017

club

Ice Machine never fixed during our entire stay
Both refrigerators malfunctioned in both rooms
A/C noisy and not that effective

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Decent Accommodation

By

June 19, 2017

club

Everything was great with a small exception to the breakfast. For the price that was paid, it should have been a complimentary Breakfast. Other than that, great stay.

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Business trip

By

June 17, 2017

Everyhing was fine. I dont stay here often as there are other IHG properties in Crystal City that I prefer...closer.

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Recent Stay

By

June 17, 2017

The hotel was conveniently located to the Metro station and several restaurants. The staff was courteous and helpful. The room was comfortable and clean, although it did show some age. Overall I would recommend

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Friendly Staff

By

June 14, 2017

club

Staff always friendly, although we were gone from the hotel for most of the day, the time in the evenings we spent there were most enjoyable. The outdoor patio area by the pool was especially nice, we enjoyed the separation from the pool area, kept the pool noise out.

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Comfortable Room at Best Price in Area

By

June 11, 2017

platinumelite

In the middle of an international move and needed to be near DC to wrap up some details for business while having a clean, comfortable place for the family. This hotel was convenient to Metro as well as nearby shopping, dining and a huge movie theater. Well worth the price!!

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