Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 670 reviews
83%
Recommend This Property

Ratings Breakdown

670reviews

  • 5 Stars
    353
  • 4 Stars
    168
  • 3 Stars
    72
  • 2 Stars
    47
  • 1 Stars
    30

Never subjected to this . . .

By

January 04, 2018

club

Phoned in for a very late reservation about 30 minutes before arrival with a request for a King non-smoking room. Yeah, this Holiday Inn had availability. We arrived at midnight for an overnight. Upon arrival I was told they only had a twin room available. I questioned why I had been told otherwise. Thr front desk person stated 'mothing available' and I pressed. The next statement from the staff peson was 'Well, I'll just make it work, and deal with it later'. We were given 2 keys to a room on the 8th floor. We had already driven 9 hours and anxious to hit a pillow. Uon entering the room we were in full view of a couple sleeping in bed, wrapped around each other !! I immediately closed the door and proceeded back down to the lobby to report the incident. The same staff person responded 'Well no one SHOULD be in that room'!. Ya, no kidding !! She then proceeded to give us new room keys to yet another King room on the 8th floor. Unoccupied, clean, adequate. Wait a minute, upon check in we were told no requested King room available, yet given keys to an occupied King and then an unoccupied King room. Additionally, the vending machines were out of order on 2 floors, didn't explore further,

Read More
Read Less