Rated 3.8 out of 5 by 378
Rated 1.0 out of 5.0 by Wayne41985 Be sure they check you in as correct Name
Upon arrival, I was checked in as the wrong person somehow. Receptionist had my gov't issued ID, and my reward card. He called me down about an hour later to "fix" it. I checked out a few days later, and then a week after was charged a few hundred dollars. When I called to figure out why, they said I extended my stay. I had not, rather I was in San Diego area in a different Holiday Inn. What had happened, was they did not take my CC authorization off of the other gentlemans profile. He extended his stay, and I initially got charged for it. They reversed the charges, after speeking to the manager, but there was a substantial hold on my card until it went through. Overall a halfway decent place, but make sure they put your card info on the correct guest profile.
April 28, 2015
Rated 5.0 out of 5.0 by Tanny123 Renovated Hotel Near Business and Niagara Falls
I stayed at this hotel for a business trip. The hotel rooms are newly renovated. I also found the attached restaurant very convenient for when you don't feel like driving out for dinner.
Hotel is a short drive from Niagara Falls.
April 25, 2015
Rated 4.0 out of 5.0 by Johnny Maaz Buffalo for business and pleasure
Great front desk staff. Very helpful with answering any questions I had
April 21, 2015
Rated 5.0 out of 5.0 by D2014T Holiday Inn Amherst Business Stay
Great Hotel, great staff, Very clean and comfortable. I stay here whenever I have business in the area.
April 17, 2015
Rated 4.0 out of 5.0 Rest on the way home
I was very happy with the room and the service provided on arrival, at first I was not happy with the room location, but found it very good in the end, I would have prefered a first floor, but it was not available and we had to do some walking up and down stair and I am not good a stairs.
April 14, 2015
Rated 4.0 out of 5.0 by David the Red Good value
Nothing bad about this location, Niagara Falls Blvd is a little busy so turning left out of hotel requires some patience. Easy walk to Bob Evans restaurant for a good breakfast. Hotel was clean and fairly comfortable. Room furnishing and decor are a little dated but nothing bad.
April 11, 2015
Rated 5.0 out of 5.0 by Beeper Good night's sleep
I had the best night's sleep in a hotel in a long time. Bed was comfortable and hotel felt secure.
April 10, 2015
Rated 4.0 out of 5.0 by Dan R Chicago Nice Hotel
Hotel was clean and reasonably pried. The staff was friendly and the restaurant had great food.
April 8, 2015