Rated 4.1 out of 5 by 448
Rated 5.0 out of 5.0 by Gervais29 Great Service
The service at the Crystal City Holiday Inn was absolutely wonderful. The shuttle service and the friendly drivers were outstanding. The Breakfast Staff was excellent and the service in O'Malley's Pub was second to none. The front desk staff were extremely friendly, courteous, and respectful. The housekeeping staff was exemplary. I cannot say enough good things about our 7 day, 6 day staff at the Holiday Inn in Crystal City. Bravo! Well done! A standing ovation from visitors from Prescott, Wisconsin.
June 29, 2015
Rated 4.0 out of 5.0 by C-Money Great shuttle and driver, clean hotel and rooms
This hotel was in a great location and the shuttle and driver were fantastic. The breakfast restaurant was bright and cheery, and the food was good and service was friendly and pleasant. It would have been a nicer stay if there would have been a refrigerator and/or microwave in the room.
June 29, 2015
Rated 4.0 out of 5.0 by MrJaye Comfortable bed with outstanding shuttle service.
Good overall stay. Staff was super supportive. Bathroom could use refurbishing.
June 28, 2015
Rated 1.0 out of 5.0 by extreme unhappy customer Never stay here again
The first experience with this hotel will be the last. the staff is rude and obnoxious. The shuttle drivers never on a schedule. parking is atrocious. the garage is unacceptable. we went to the onsite restaurant to find no tables available. those that had no patrons were filthy. the staff on the floor did not acknowledge your existence. supposedly this hotel has been recently renovated. if this is so, should ask for money back.
June 26, 2015
Rated 5.0 out of 5.0 by Donduck56 Convenience
The location to everything, airport, downtown, old town Alexander is why i like to stay there.
the restaurant has a good selection and the food is prepared well.
June 22, 2015
Rated 5.0 out of 5.0 by Carlman1 Great!!
My stay was fantastic overall. My first stay in D.C. and the hotel met and exceeded all of my needs.
June 22, 2015
Rated 5.0 out of 5.0 by kawaii4ever Room with a Beautiful View and wonderful staff....
Our room has beautiful forest- like view. This city has lots of trees and clean environment. The hotel is so quiet and tranquil from the lobby to your room. The check in was quick with a big smile friendly staff. They offer shuttle to and from DCA Airport as well as to and from Crystal Metro Station. It feels like we have our own private chauffeur waiting in the lobby and ready to go. I would like to thank a Holiday Inn driver (forgot his name. he's a pretty big, tall kind fellow) whom I asked if he can drop me off at CVS pharmacy from the Metro Station as I do not know where it is and I needed to pick up my medicine immediately. He agreed without hesitation. I thought that was so kind of him to go beyond what he's required to do. Thank you Holiday Inn for wonderful staff and for our comfortable stay.
4 stars for the room as I wish there was a microwave to warm up food.
June 20, 2015