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Rated 4.2 out of 5 by 476 reviewers.
Rated 5.0 out of 5.0 by From check in to check out, the hotel staff made my stay comfortable. The Holiday Inn in Crystal City, Arlington, Virginia is easy to get around for meetings and meals. Everything except for one meeting room is on the first floor which made it so convenient for me and other members attending the Gold Star Wives 70th National Convention. At the various occasions when food was involved, the culinary department provided excellent food. The waiters/waitresses were excellent and very accommodating to any special needs. I give the culinary department at the hotel 5 stars and also the front desk. The manager of the hotel has an excellent staff and I give him a five star rating for running an excellent hotel. The persons that were in charge of setting up the various rooms for our meetings, receptions, luncheons, banquet were very accommodating and when changes were requested from the original plans, we were accommodated. Our group will definitely plan to use the Holiday Inn for any future meetings. July 31, 2015
Rated 5.0 out of 5.0 by Great valueand friendly staff I attended a conference for several days in July 2015. The hotel was clean and all the staff was friendly, helpful and prompt. I mean all the staff!! We had a gret time! Thanks! July 31, 2015
Rated 5.0 out of 5.0 by Vacation time I would recommend this hotel. I enjoy my stay with my family. Also the house keeping staff was very nice. She told place we could visit and was very help in giving up helpful hint in the city. The shuttle drivers were also helpful. July 30, 2015
Rated 2.0 out of 5.0 by Mixed feelings Pros: Good food, meeting space, shuttle, and updated rooms (including nice new looking carpet), large room size (for DC) Cons: No pool, TV didn't work, clock radio didn't work, staff lied to me about rollaways and no one seemed to care, elevators broke regularly including the day I checked out having to climb 10 floors with luggage of a whole family was not fun To be honest I was here for a meeting and don't like my kids watching TV so never called about it nor the radio as we set alarms on cell phones. Still these things should work. Fix the elevators and honor what your staff tells customers and this could be a 4 star property. Mixed emotions on the location, it was fairly easy to get around, but there are alternative hotels nearer to the metro stop. July 30, 2015
Rated 5.0 out of 5.0 by Great service by all I travel to your Hotel, to meet up with a group of Friends from all over the country, There was over a hundred of us. The employees were friendly, and great. Always helpful, and never minded all the questions we asked. Although this place won my heart when they served homemade potato chips. July 27, 2015
Rated 4.0 out of 5.0 by DC IHG People at front desk were helpful, no free water in the room, A/C makes a lot of noise July 25, 2015
Rated 5.0 out of 5.0 by Great service and clean room. The room was very clean. Service was wonderful. I asked for a wake up call and I received it promptly. The shuttle bus ran promptly. July 22, 2015
Rated 5.0 out of 5.0 by Exceptional Staff Good clean and comfortable hotel. Very convenient to the airport. Well managed with a truly outstanding staff - from front desk to restaurant, bar, and houskeeping. July 22, 2015
  • 2015-08-03T11:41:42.443-05:00
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