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Rated 4.6 out of 5 by 546 reviewers.
Rated 5.0 out of 5.0 Nice Hotel, Clean and Well Run We stayed at this hotel in July 2015. We had two families and eight rooms. All rooms were clean, comfortable and in order. Front desk was exceptionally friendly and helpful. Breakfast buffet was good and surprisingly quickly restocked despite the morning rush of guests. Good proximity to I-40. Good bar with good selection of local brews. All in all, quite please with this property. July 26, 2015
Rated 5.0 out of 5.0 by Exceptional Staff Must say that I was quite pleased with the customer service and accomodations. Food and service in the the restaurant was exceptional!! Looking forward to my next stay. July 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed, great food and value We booked two rooms for a family visit to Biltmore. Hotel is close to the Estate and conveniently located near restaurants, grocery store, gas station and a Family Dollar Store. The hotel was clean and the staff was very friendly. We booked rooms that had a refrigerator and microwave. But decided to bring our dog at the last minute so we had to move rooms to a floor that was designated for pets. The room did not have a microwave or refrigerator. We called the front desk to request one and within 5 minutes, both were delivered to our rooms. Late in the evening we also needed another comforter and housekeeping brought it right up. This was the best customer service we have ever received at a hotel. I love that the hotel is so pet friendly. The walking path and seating throughout the trails were a great bonus. They even provide doggie-doo bags and trash cans throughout the trails. Kudos to Management and the Staff. July 24, 2015
Rated 5.0 out of 5.0 by Asheville Holiday Inn The hotel surpassed our expectations. The only criticism that we had, were in regard to the elevator being slow at times. We had two adjoining rooms - both rooms were clean as well as the bathrooms. July 21, 2015
Rated 5.0 out of 5.0 by Pleasantly surprised This was our first trip to this area and there were many much more expensive and centrally located hotels. We were very happy that we chose this hotel. It was easy and fairly quick to navigate anywhere we wanted to go. This is a pet friendly hotel, so we just requested a floor without pets and all was fine! While this is not a new hotel, it was clean and well taken care of! Good water pressure, updated appearance, and the staff was very pleasant. We would stay here again! July 20, 2015
Rated 5.0 out of 5.0 by Fantastic From check in to check out this is a great hotel. A very pretty property which is well cared for, beautiful plants out front, cute nicknacks inside, well appointed rooms, friendly staff, great restaurant and bar and excellent breakfast. July 18, 2015
Rated 4.0 out of 5.0 by Comfortable and clean Room My husband and I enjoyed our stay. Check in was easy and the room was clean. Pillows and bed linens were comfortable and we slept well. Breakfast food was good with a wide variety and the Breakfast staff was very helpful and courteous. July 17, 2015
Rated 5.0 out of 5.0 by The appearance and location of the hotel. I am a gardener and I love flowers. This hotel set back off the road. The grounds were beautiful and there picnic tables all around the hotel, swings and a path to walk in the woods behind the hotel. It was very quite and the book nooks, popcorn machine, flowers, and the nice size rooms with the couch made it feel homey. I loved that you could bring your dog and that there were dog bones available for your dogs in the lobby. The personal touches showed me that someone cared about my stay. I believe it is the owner who does the flower gardens because someone at the front desk told me that. I would definitely go there again. July 16, 2015
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