Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 968 reviews
95%
Recommend This Property

Ratings Breakdown

968reviews

  • 5 Stars
    736
  • 4 Stars
    166
  • 3 Stars
    35
  • 2 Stars
    13
  • 1 Stars
    18

Vacation

By

June 24, 2017

The staff was very helpful. They seemed to enjoy their jobs which made asking for help or a question more comfortable. They were friendly, professional, and just over all present. The hotel was well maintained and impeccably clean. The food and beverages were good and well priced for how convenient they are. The pool is nice. The view from the room and pool was awesome. I was also recognized and upgraded for being a platinum member.

Read More
Read Less

Great hitel and location

By

June 23, 2017

platinumelite

We stayed for one night due to location near the Blue Ridge Parkway. Truly amazing experience from the staff friendliness to the overall hotel quality. I would definitely stay again and spend a longer time in Asheville.

Read More
Read Less

Great stay in Asheville!

By

June 22, 2017

The location isn't far from downtown or biltmore. Staff were great. Room was perfect! Kids had a blast- pool has beautiful vistas!

Read More
Read Less

Great service by check in/out staff

By

June 22, 2017

club

We were very pleased with the service during our stay.

Read More
Read Less

base to explore the Blue Ridge Parkway

By

June 22, 2017

club

We set out each day after a good night sleep and a satisfying breakfast. BRP was easy to access and getting back to the hotel after the first day felt just like going 'home'.

Read More
Read Less

Wish there was more time to enjoy

By

June 20, 2017

club

Awesome stay, if my family want goin across country would have stayed longer to experience all the hotel had to offer.

Read More
Read Less

Great location and very clean

By

June 20, 2017

Right off of I-40 so easy to get downtown. Lots of parking and very clean hotel. When pulled up it felt like going to a mountain lodge.

Read More
Read Less

Great night's sleep

By

June 19, 2017

club

This hotel is very well appointed, has great staff, the convenience of in-hotel dining and bar, great location right off Interstate, quiet and relaxing.

Read More
Read Less

Perfect Hotel

By

June 19, 2017

platinumelite

The staff are 1 in a million! I stay at this hotel at least 3 weeks a month for business and they make me feel like family! And that is starting back with my first stay back in November! Even through the remodel the first of this year, it didn't inconvenience me at all! The hotel is beautiful and modern and the Woodfire Grille is awesome and reasonably priced! Best hotel I've found in a long time and the BEST Holiday Inn I have ever stayed at!

Read More
Read Less

This is the place!

By

June 17, 2017

platinumelite

Just remodeled. WOW! The staff was very friendly and made us feel like we were welcome there (thanks Tommy and Holly). We stayed for 5 nights and had no problems at all. This is where you want to stay when you're in the area.

Read More
Read Less

Breakfast

By

June 17, 2017

club

Would have liked free breakfast. Was so disappointed that it was discontinued

Read More
Read Less

Best Buy for the $

By

June 17, 2017

club

my wife and I were extremely pleased with the whole experience at the Holiday Inn Biltmore East in Asheville, NC. The staff was pleasant and helpful. The room was large and comfortable. The bed was very comfortable, and the breakfast buffet was really good. Being somewhat of a coffee snob, I was very pleased to have K-cups provided in the room as well as ample provision of more when wanted. Thanks for making our stay a pleasant one. We will be back.

Read More
Read Less