Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 905 reviews
90%
Recommend This Property

Ratings Breakdown

905reviews

  • 5 Stars
    578
  • 4 Stars
    188
  • 3 Stars
    66
  • 2 Stars
    42
  • 1 Stars
    31

Outstanding emplyee's

By

April 24, 2017

When we checked in Chris was outstanding. He took time to explain dining options, gave me maps to the area with areas highlighted for the activities we were looking for. He was very friendly and made us feel very welcome.
Amanda was the breakfast attendant. We had the buffet every morning, which was very reasonably priced. She didn't just pour coffee and disappear. She checked on us to make sure we were satisfied. She took time to visit and ask us about our days plans and offered some insight to those plans. She made us feel welcome and valued as a guest.
In todays society of poor customer service these two people made us feel welcome and that they were generally pleased we chose their hotel to visit. They both should be commended.

Read More
Read Less

Quality stay

By

April 24, 2017

platinumelite

Very nice hotel, very nice staff, and very good dinner, the breakfast was not so good, needs work.

Read More
Read Less

Power Plant Sup.

By

April 24, 2017

club

Excellent place to stay , location ,Easy access from highway

Read More
Read Less

Great Service

By

April 22, 2017

My children and I came to Asheville to visit my mother for spring break... Being a single mom with three girls by myself I felt very safe and comfortable at your hotel. Your staff made us very welcomed and safe. When we first arrived at 1 in the morning and needed a roll away bed they had it in our room quickly for my child to sleep. Your hotel is beautiful inside and outside... My children and I will return...

Read More
Read Less

Friendly staff and pleasant stay

By

April 21, 2017

club

We stayed at this hotel while visiting the Biltmore. The staff is very friendly and rooms are very comfortable.. We love the big side porch where you can sit in the day or evening and just relax. The lobby is very open and inviting. We have stayed here 3 or 4 times and would stay again.

Read More
Read Less

My Night

By

April 21, 2017

club

My stay at this hotel was perfect. No real complaints. Due to it being a 1-day conference I was unable to really enjoy the amnesties but hopefully I will be back soon.

Read More
Read Less

Enjoyed totally

By

April 21, 2017

club

Clean, comfortable, nice immentites. Professional staff.

Read More
Read Less

Wonderful stay

By

April 21, 2017

club

The hotel is in a centric location. The staff is the best part about it, everyone had a smile, always very helpful with any questions, kid friendly.

Read More
Read Less

Headed South

By

April 21, 2017

club

Hotel was very nice. The room was large and decorated nicely. The desk clerk was pleasant and helpful. The breakfast was fine.
Easy access to expressway.

Read More
Read Less

Beautiful hotel

By

April 20, 2017

Wonderfull experience only complaint was the pool and hot tub were not hot

Read More
Read Less

Great customer service!

By

April 18, 2017

I have enjoyed my stay here for three years now. The staff has always been friendly and have made me feel like family. The food and service is above and beyond! I highly recommend the Holiday Inn to anymore!

Read More
Read Less

Impressed!!

By

April 17, 2017

I really wish we were staying at this hotel for more than just a pass through. I was shocked and impressed at how great the room was and how comfortable the bed was. Check-In was very simple and he answered every question perfectly. I would recommend this property to anyone visiting this area.

Read More
Read Less