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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 488 reviews
86%
Recommend This Property

Ratings Breakdown

488reviews

  • 5 Stars
    288
  • 4 Stars
    105
  • 3 Stars
    43
  • 2 Stars
    23
  • 1 Stars
    29

Good sleep. Good people. Unusual other items.

By

October 21, 2017

platinumelite

The hotel staff and people were nice, courteous, and helpful. Bed was really comfortable. The "plastic handclap" welcome for elite status was a bit unusual. I think the purpose of the shower's low water pressure was to conserve water, but I had to spend double the time in it. The elevator was slow, and the Door Open and Door Close buttons didn't seem to serve a purpose as pushing them did nothing. Breakfast was unusual. It's just like the free self-serve, breakfast buffet at all the other Holiday Inn "Express" with mostly the same fix-ins except without the cinnamon rolls. I even had to get my own silverware like Express. All this said, I'm not sure why this was considered a "restaurant" where I was given a bill, to which I included my hotel-provided, free breakfast coupon. Nothing bad... just odd.

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Cuarto confortable

By

October 21, 2017

club

Todo esta bien para mi exepto las almuadas están muy aguadas

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Comfortable bed and great service

By

October 19, 2017

club

Overall, great place to stay, staff was friendly, breakfast we good too!

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My favorite place to stay

By

October 16, 2017

club

This is by far my favorite place to stay when I'm anywhere near the area. I travel 5-6 days a week for work so I spend alot of time in hotels and I will drive 30 mins out of my way just to stay at this location. It is very convenient to I 20 and many restaraunts, it is very clean and modern and the beds are the most comfortable out of all hotels that I stay in. I highly recommend this Holiday Inn, you won't be disappointed.

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212

By

October 13, 2017

I requested away from elevator, high floor. I got next to elevator low floor. Extremely low water pressure .. bed squeaked if you moved. Refrig and micro and coffee pot hid in closet. Have stand over toiletto use sink. Shower curtain to short for rod water would get floor wet.

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Very comfortable bed and very clean

By

September 29, 2017

The bed was so comfortable and the pillows were of all types of firmness(i.e., soft and firm) which made for a restful restorative nights sleep.

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week stay

By

September 29, 2017

club

nice room but did not have hot breakfast, air conditionar bearings going out and was loud did not give me different room and no water pressure in the shower. Did not get any sleep for a week.

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Great stay

By

September 27, 2017

club

The room was very clean, nice, and comfortable! If you are in the Augusta area, this hotel is highly recommend!

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Weekend stay...comfortable bed and good service..

By

September 27, 2017

club

Great customer service personnel. Enjoy my overall stay.llol

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Great

By

September 23, 2017

club

Loved it. Great friendly staff. Will definitely be staying here again

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Don't Trust the Hype

By

September 20, 2017

club

The hotel is new and it is definitely still under construction. It would have been better to have been warned that most of the things advertise was not available.
The is an average hotel, not ideal for getaway. Probably good for a brief business stay.

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Great accommodations

By

September 20, 2017

club

Great accommodations and excellent setvice. The only thing I would change is only a cold breakfast was offered during my trip. I paid extra for the breakfast and would not have paid for it if I would have known. Overall pleased with the location though.

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