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Rated 3.8 out of 5 by 419 reviewers.
Rated 5.0 out of 5.0 by comfortable room Room was very clean and well maintained. Bed and sofa bed were comfortable. Staff were very helpful and friendly. April 30, 2015
Rated 2.0 out of 5.0 by Won't Be Back This hotel is dated, and RIGHT beside the highway. Our room looked right onto the busy road, and at night - all parties staying with me had a horrible time sleeping because of how loud the traffic was (I used both ear plugs and a white noise maker to try to drown out the noise - and it didn't work.) Hotel was also a bit further away from the downtown area than I had hoped. Also - despite being told the shuttles were available to take us place, they were frequently booked and hard to come by. And for the icing on the cake, on our check-out day, they tried to charge us DOUBLE what we had reserved (and confirmed) online. The front desk DID resolve the issue - but it took extra time to do so. Won't be back. April 29, 2015
Rated 5.0 out of 5.0 by Superb Staff/Convenient Shuttle Excellent staff, never met a nicer manager or desk staff in all of my travels. Convenient and accommodating shuttle service. Great lake trail right behind hotel. Walking distance to bars and restaurants. Internet was a big disappointment. April 29, 2015
Rated 4.0 out of 5.0 by Great Hotel for the Location and View I enjoyed this hotel because it's next to Rainy street and has a great view of the river. The staff was great and very friendly. My only complaints are with the AC units making loud noises when it kicked in and also the breakfast was horrible. It was cold and the quality wasn't the best. April 28, 2015
Rated 4.0 out of 5.0 by Just a typical Holiday Inn Booked this hotel based on its location to Lady Bird Lake and downtown/restaurants. Great location as far as walking/running trails go. Difficult to enter property from the freeway - unless you know where the entrance is, you'll probably pass it and have to circle around. Room was clean. Bed was very comfortable. Bathroom was typical. Heating/AC seemed to have a mind of its own but we weren't too uncomfortable. Internet did not work at all in the guest room; tried to access it on my phone, my iPad, and my laptop with no success. Front desk staff was generally cheerful except when I asked for a late checkout of about an hour or so - based on the reaction of the manager, you'd think I asked her for a free room! Although she conceded to it, she was not very friendly about doing it, repeating to me two times that the normal check out was 12:00 noon. (I simply wanted a check-out time of 1:00 or 1:30 so we could change our clothes prior to going to the airport for our flight. We had already packed up our bags and just left them in the room.) Next time, I'll probably book another hotel mostly to be closer to the restaurants and downtown. April 27, 2015
Rated 4.0 out of 5.0 by Nice Stay Great location, great service, felt very safe parking and walking to destinations. April 27, 2015
Rated 4.0 out of 5.0 by Austin Stay over Attended our Daughter's UT Awards Banquet and decided to spend the night of the banquet in Austin. Hotel staff were polite and courteous; room was clean and comfortable; enjoyed the lake front view; hotel was close to university and restaurants downtown. April 27, 2015
Rated 2.0 out of 5.0 by Would not stay again. This was my second time at this hotel. My first experience was quality across the board, but this time around I stayed in the south tower and had a VERY different experience. During my 2nd and final night there, the A/C developed a horrible vibration at about 330AM, so that kept me up for quite some time. However, seeing as how I was checking our in just a few hours I decided not to try to switch rooms. The big page turner for me though, was while I was waiting for a coworker in the bar area, I noticed several roaches around the pillar in the middle of the seating area. That along made me change my mind about staying here or dining here again. April 24, 2015
  • 2015-05-03T12:06:45.698-05:00
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