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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.8

based on 902 reviews
75%
Recommend This Property

Ratings Breakdown

902reviews

  • 5 Stars
    369
  • 4 Stars
    238
  • 3 Stars
    131
  • 2 Stars
    97
  • 1 Stars
    67

A ROOM WITH A VIEW

By

June 23, 2017

This is the only place I stay at in Austin. I love the location and the staff is amazing. I know the room will always be clean and the bed is very cozy. I traveled for work to Austin and stayed here Mon-Friday for six months so it was my home away from home. I will always come back and I refer my friends here too. Thanks for doing your part in keeping Austin amazing.

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Overal well - watch out for elevators

By

June 22, 2017

club

Nice staff. Good bar. Fitness center nice. Just elevators scary!!!!!

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Great lake view and great location to downtown Austin

By

June 20, 2017

club

great hotel. Bed was very comfortable and room stayed nice and cold during the 95 degree temps outside!!
Staff was attentive and helpful.
My only complaint is the food in the restaurant. It should be just as good as the hotel but it's not. The prices are decent but they need to bring the food quality up a couple of notches or more!!!

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Work

By

June 20, 2017

The guys running he shuttle service were GREAT! The A/C in the room was Awesome and got very cold.

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Vacaciones Familiares

By

June 19, 2017

El hotel es todo lo que se espera del Holiday Inn, muy bien ubicado, cerca de todos los puntos interesantes de Austin, lo recomiendo.

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Remodel is nice!

By

June 19, 2017

I've been staying at this Holiday Inn for 20 years for my annual conference. It's proximity to the bike trails is the main reason I like this Inn; also it's only a 20 minute walk to downtown.

The remodel is quite nice; my only beef was the 2nd elevator in the South tower was often not working which meant a long wait for the one that was.

Otherwise all was well, which is why I continue to return.

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Unhappy in Austin

By

June 19, 2017

club

I had a terrible experience at this hotel. I have stayed here before with a little better experience. The front desk staff are not attentive and customer service sucks. I will not be returning.

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Wonderful location and attentive staff.

By

June 16, 2017

platinumelite

Austin Town Lake is one of the most picturesque places in Texas. The Holiday Inn Austin-Town Lake is in a wonderful location. A bit away from the hub bub of the downtown area, but close enough to enjoy the activities.

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Great

By

June 14, 2017

Great no issues friendly staff great location would definitely book again

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Great stay!

By

June 13, 2017

This is my second time staying in this hotel.. LOVE the scenery on Lady Bird Lake and easy, safe walk to Rainey Street. Can't wait for my next trip to austin.. I'm sure we will stay for a third time here if rates stay similar to as they are. Thank you!

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Decent enough

By

June 13, 2017

club

Everything was great especially the late checkout. Wish the room had a good view. The food was not tasty at least for me.

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Great location and services

By

June 12, 2017

platinumelite

Nice hotel, great location close to downtown. Stayed 1 night for business. Will stay here again.

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