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Rated 3.7 out of 5 by 602 reviewers.
Rated 5.0 out of 5.0 Pretty good Stayed for two nights early Feb. The upper floors are completely renovated so try and get a room from the 8th floor up (8-14). Overall good location with a nice lake near the hotel. Friendly staff and a very accommodating shuttle service to downtown / airport / anywhere you ask. February 5, 2016
Rated 5.0 out of 5.0 by Great place w a great view, excellent customer service Was treated w total hospitality and genuine care. Definitely recommend this place. Easy walking distance to nightlife and plenty of dining OR food trucks! February 3, 2016
Rated 5.0 out of 5.0 by Great Location Great location just down from Rainey street. Nice facilities. February 1, 2016
Rated 1.0 out of 5.0 by Bad night The air conditioner didn't work. It was stuffy and hot in the room. At about 10:30 at night there was a pounding on the ceiling above me. I called the front desk, she went to room above me and noise stopped. Pounding started again at 10:55 and I called the front desk and they went up to the room again. Noise stopped. At 11:25 noise started and I called again. Noise finally stopped. Hotel is under construction, gift shop was closed. People were nice, but the room was horrible. I travel to Austin two to three times a month. I won't stay at this hotel again. January 29, 2016
Rated 5.0 out of 5.0 by Great Hotel This hotel has been a landmark in Austin for years... they just did a renovation of their guest rooms and they are fantastic! The GM was there on Sunday when I was checking out and he made it a point to see if I enjoyed my stay... really cool! January 28, 2016
Rated 3.0 out of 5.0 by average hotel Check in was quick but the service given by the agent was more expected from a motel. The agent did not explain any amenities and I had to ask even where the elevator was. The entire hotel was outdated as if it had never been updated since built. When I checked in around 5 I wanted to take a quick nap and could not since there was construction work next door. If you have construction going on you should not put guest on that same level. The bed was comfortable but there was rust on the towel rack so I didn't even use the towels. January 23, 2016
Rated 4.0 out of 5.0 by Not Bad Nice room, quiet. Breakfast buffet only average and service staff seem to be a little confused with the two women working hard but a young server just cruising/not very helpful. Location is great, use the lake path to get downtown, nice walk. A lot of upgrading going on so a future visit might see improved lobby area. January 22, 2016
Rated 5.0 out of 5.0 by free parking! We stayed at this hotel for a nearby conference. It was about a 15 minute walk to the convention center, but worth paying a little less and also getting to park for free. The room was quiet and comfortable. The staff was very helpful and friendly. I would definitely stay here again. Did not have an opportunity to eat in the dining area or use the workout facilities, but they are available. January 21, 2016
  • 2016-02-07 T14:56:31.628-06:00
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