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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1202 reviews
85%
Recommend This Property

Ratings Breakdown

1202reviews

  • 5 Stars
    616
  • 4 Stars
    317
  • 3 Stars
    117
  • 2 Stars
    100
  • 1 Stars
    52

Loud and poor service

By

May 26, 2017

club

We had several issues with the maid service during our stay. The rooms were not what we had paid for, and not worth what we paid. This hotel is directly next to a fire station, and the sirens go all night long. While the location may be convenient, I would not recommend this hotel.

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Great location, comfortable bed, friendly staff

By

May 25, 2017

Customer service from the staff was great; very friendly and able to help no matter the situation. Room was nice and spacious with a comfortable bed.

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Dirty Rooms and Staff that didn't care about me

By

May 24, 2017

club

I arrived late, went to my first room. There bathroom counter was dirty, beer caps were on the floor, and someone had done some construction on the windows and left metal shavings on the carpet. I ask to have my room changed and got a new room. It seemed clean, until I looked in the bathtub and saw brown sediment all over the base of the tub. I was scared as to what brown stuff could be left in a bathroom. I left the hotel a message in morning saying I was going for a run and could the tub be cleaned so I could shower when I get back. It was not. When I checked out I asked about the tub and was just told "We got your message, sorry about that have a nice day."

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Comfortable Stay

By

May 23, 2017

club

The staff was friendly; the room was clean and quiet; the stay was pleasant!

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Parking

By

May 22, 2017

platinumelite

Would like to see free or reduced rate parking for being a hotel guest

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Good Time

By

May 21, 2017

club

I came in early and the gave me free beer cooupons

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Affordable,clean and convenient

By

May 18, 2017

club

Very central location Staff was super nice. Customer service is essential to return consumers

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Room condition

By

May 16, 2017

The bedroom area was decorated very nicely and was comfortable..The bath area was very dated and smelled like mildew. After seeing the main area was disappointed by bath area. Tub needs safety bars. Towels were cheap.

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Last visit to University Baltimore for Focused Ultrasound study for PD

By

May 15, 2017

We have stayed here over the past year several times. Always a GREAT stay. Close to University hsptl and eating.

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Great Stay

By

May 15, 2017

club

This Holiday Inn always provides a great place to stay with a super location to everything. I would definitely highly recommend it!

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Close to downtown core and all sporting and entertainment venues

By

May 15, 2017

Excellent stay. Walking distance the Inner Harbour, the downtown core, and all sporting and entertainment venues.

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Good service

By

May 08, 2017

club

Shouldn't have to pay for parking when your staying at the hotel

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