Rated 4.6 out of 5 by 245
Rated 5.0 out of 5.0 by MEP Candace The most accommodating staff ever!
I was greeted with a smile from someone who acted as if they had known me all my life. The rooms were clean. The gym was clean. The showers had high pressure and hot water immediately. The beds were so comfortable I was able to fall asleep with no problem. This hotel will always e my first choice when staying in the greater Huntington area.
March 3, 2015
Rated 4.0 out of 5.0 by Alan555 Excellent Port in a Storm
We were forced to get off the Interstate due to a snow storm and stayed at this hotel. The staff were very friendly given that they were short-handed due to the storm.
Room Service was available but when I called the staff member immediately informed me she had no idea when we would get our food since she was alone in the restaurant. We ordered onion soup and caesar salads to make it easy on her. She arrived sooner than expected and was very friendly during the delivery. Unfortunately, the onion soup was well below standards. The onions were literally tough and tasteless and the cheese was too thick. My wife couldn't eat hers. The salads were ok.
We understood that the staff was working at way less than full strength and they did a commendable job given the circumstances.
March 2, 2015
Rated 4.0 out of 5.0 by meierr Clean friendly hotel
Everything was great they were accommodating as I had to work overnight so I did not need Housekeeping as I was sleeping when they were working. Hotel was quiet even though I was sleeping during the day. Only thing that was disappointing was there was only 1 desk clerk when I arrived to check in and he was on teh phone and I had to wait. He also did not recognize me as a IHG member and did not ask if I wanted welcome points. Which I do. I will contact hotel asap to ask for these points to be added
February 27, 2015
Rated 4.0 out of 5.0 by U16Soccer Overnight stay
It was very convenient to be around the mall and a variety of places to eat.
February 26, 2015
Rated 5.0 out of 5.0 by pvbmt great stay
Staff is friendly, efficient, and helpful. Clean, comfortable rooms. Good food. The best experience is the pool, have nice warm water and ample room to swim.
February 26, 2015
Rated 3.0 out of 5.0 by jhph our stay
room was not as clean as should have been but the staff was very friendly
February 25, 2015
Rated 4.0 out of 5.0 by mans34 visit
good hotel ,responsive staff ,several new to property, weather was horrible front desk offered another nights stay if weather didn't break.
February 24, 2015
Rated 5.0 out of 5.0 by MinerKM Great Facility
The professionalism and friendliness of the staff stood out during my stay. The facility was very clean and quiet.
February 23, 2015