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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.2

based on 502 reviews
90%
Recommend This Property

Ratings Breakdown

502reviews

  • 5 Stars
    271
  • 4 Stars
    142
  • 3 Stars
    47
  • 2 Stars
    19
  • 1 Stars
    23

Not a great experience

By

June 25, 2017

I have to admit, for the first time, I did not enjoy my stay at a Holiday Inn.

Firstly, for a fairly expensive, newish property with a swimming pool, restaurant and numerous conference facilities, I was astonished to find the rooms had no air conditioning. Despite it been about 16° outside, my room was 24/25° throughout the night and made sleeping difficult. The window opened slightly but this made no difference.

Secondly, the staff were professional and helpful. I have no grumbles there. However, my IHG status was not really recognised and no room upgrade was offered. At all my recent stays at other properties, I have been made to feel very valued and always offered free upgrades.

Lastly, the room service food was terrible value for money. £20 for Fish and chips and a strawberry+cream dessert. The dessert was in a small fruit juice glass (tiny!) and the Fish and chips came with, wait for it, SEVEN whole chips!!! I know I am quite a large gentleman but this would not be enough to fill a child and certainly was not value for money.

Room was clean but the bathroom was a bit tired and the TV was small.

I feel let down by Holiday Inn on this occasion and certainly will not revisit this property unless major improvements are made.

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Holiday Inn Barnsley

By

June 22, 2017

club

Friendly, welcoming, accommodating staff. Problems sorted immediately.
Free access to gym/spa/pool during stay.
Central, easy to find and ample free parking.

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Air Con

By

June 22, 2017

platinumelite

On those albeit rare occasions when we get high temperatures, for a hotel of this standard, I would expect air conditioning as standard, and at the very least fans in the room

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Suprisingly disappointed

By

June 22, 2017

platinumelite

My first choice when travelling on business is to look for a Holiday Inn and have always enjoyed my stay. I enjoy the familiarity and standards.

On this occasion I was surprised although this may have been due to the prevailing weather conditions that were a little out of the control of staff. Temperature in room was almost unbearable!

Standard HI food and drink offering not available as appears to be third party pub and restaurant?

Staff very friendly and attentive as always in HI.

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Geoff's experience

By

June 20, 2017

club

As the old Brooklands hotel it could do with some modernization and refurbishment. A little noisy with functions on.

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Brooklands

By

June 18, 2017

My regular holiday inn when in this area. Solid in all areas apart from the quality of the wifi. Ok for picking up emails but doesn't support video streaming etc.

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A pleasant return stay

By

June 16, 2017

We returned to this hotel where we had stayed two years ago and found the staff as warm and welcoming as we remembered. The facilities are clean and comfortable.

A special note of thanks to the two women who staff the breakfast, who remembered us from our previous stay and made sure we had all we needed.

I would definitely stay here again if in the area.

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Great business hotel

By

June 12, 2017

platinumelite

just off the M1 - my sat nav picks it up as the Brooklands Hotel.

Great for business as lots of areas to sit with clients.

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good value stay

By

June 11, 2017

club

stayed after an event evening and was worth every penny.

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Great value for money

By

June 11, 2017

club

Frequent business travellers. The Holiday inn was excellent value for money. I was surprised how good it was. Against other leading hotels it was easily £30 night cheaper. The internet was good, as I always stream movies whilst I'm away. I ate in the bar which was exactly what you would expect it to be, basic but very adequate. I will defined be staying here more often

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Relaxing stay

By

June 08, 2017

club

Relaxing and quiet, very friendly and polite staff. Free access to gym and pool. Breakfast wasn't the greatest, did fill a spot though. Bar food menu is ok for selection, food very nice. Room very tidy, bed slightly on the hard side

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Extremely pleasant stay

By

June 07, 2017

I attended a dinner and dance event which was extremely well laid out and planned. There were 24 of us with 10 staying over night aswell. We were greeted well and the planning prior the event was very efficient. It was a lovely stay and a memorable night

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