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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 580 reviews
85%
Recommend This Property

Ratings Breakdown

580reviews

  • 5 Stars
    270
  • 4 Stars
    180
  • 3 Stars
    71
  • 2 Stars
    36
  • 1 Stars
    23

Short break

By

July 22, 2017

club

Helpful desk staff
Comfortable bed,quiet room.
Average breakfast

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Excellent hotel - enjoyable stay

By

July 22, 2017

club

Stayed at Holiday Inn Basildon for four nights and my stay was excellent.

I would definitely chose this hotel again as the staff were great and the location was very good with many thanks acting places, IMAX Cinema and bowling alley.

Only thing I missed was a mini fridge which would have been handy for keeping bottled water cold especially in a heat wave!

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Holiday Grimm

By

July 22, 2017

club

Hotel fabric is in desperate need of some tlc, staff very friendly but let done by the decorative order of the guest rooms

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Staff

By

July 18, 2017

All staff from reception to bar are very good at there job and always are pleasant. The top terrace has new seating area which is comfy and quiet retreat

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Uncomfy bed and noisy

By

July 17, 2017

club

Bed was uncomfortable and noise outside until 5am.

Staff good and hotel reception area nice.

Bathroom was run down in room

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Recent stay

By

July 17, 2017

Friendly staff good service front of house and in the bar. Food menu limited and needs refresh. Breakfast hearty and varied.

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Great place to stay

By

July 17, 2017

My stay was made more pleasurable by the members of staff. They were both courteous and friendly.

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Mixed

By

July 16, 2017

Upgraded on arrival as "guest of the day". Staff were excellent throughout.

Major downside was the noise outside the hotel, this went on until 5am. Absolutely unbearable and I can normally sleep through anything. Also bed was not very comfortable.

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Basildon staff stand out

By

July 14, 2017

The staff at this hotel stand out collectively as a team who are attentive and provide great customer service.

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Great breakfast and weekend away

By

July 12, 2017

Great one night stay once again, we will return again and again

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Great sevice

By

July 10, 2017

Debbie on reception. The hotel needs updating. The food is to much fine dinning for the establishment.

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Clean, comfy and lovely staff

By

July 09, 2017

club

I stayed at Holiday Inn Basilldon when in the area for a wedding/. Venue was clean, spacious, staff were courteous. Bar area was nice for a pre-drink. Would stay again if in the area. Bonus points to HI for allowing 3 adult guest to share a room, and for having 2 double beds and a comfy double sofa bed available.

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