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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 459 reviews
89%
Recommend This Property

Ratings Breakdown

459reviews

  • 5 Stars
    232
  • 4 Stars
    155
  • 3 Stars
    39
  • 2 Stars
    17
  • 1 Stars
    16

Spacious room with comfortable bed

By

July 26, 2017

club

Upgraded to Executive suite. Room spacious with great comfortable bed and choice of pillows (soft or hard). Iron with ironing board, tea

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Friendly and good service

By

July 26, 2017

club

Family live in Basingstoke so we find the hotel very handy for our stopover and a great meeting place

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Nice stay

By

July 23, 2017

club

Overall stay was good. Staff was amazing. It is very good choice for this price range.

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Great, friendly staff

By

July 23, 2017

I recently stayed at the Holiday Inn Basingstoke,
And had a great time there.
The staff were the highlight, as they were really helpful and friendly, but the whole package was perfect for my business needs.
The food was varied, and of good quality, and the rooms were very comfortable and clean.
My whole stay was a great experience, and I would certainly go back.

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Pleasant and comfortable room

By

July 22, 2017

club

Overall it was a very pleasant experience. However, the parking areas immediately if front of the hotel were particularly neglected and littered with fast food debris and wrappers.

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Usual friendly service

By

July 22, 2017

Everything about this hotel is friendly. Staff remember your name and go out of their way to help.

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An overnight stay

By

July 18, 2017

Very quiet Friday night meant that breakfast was kept warm so scrambled egg poor and freshly cooked omelette cooked and then forgotten to serve.

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Comfortable Hotel

By

July 17, 2017

club

Comfortable room, very clean. Ideally situated for city centre and surrounding area.Very friendly, professional staff.

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Great location and staff

By

July 17, 2017

platinumelite

Attentive staff, quiet room and a good nights sleep. Perfect for a work day.

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comfey bed well manerd staff

By

July 13, 2017

club

food inferior to the normal standards which we were looking to eating ,but very disapointed

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very good value

By

July 12, 2017

very helpful staff and service was efficient and good value. The room was clean comfortable and well decorated.

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Superb break

By

July 04, 2017

Always try to book a Holliday inn if possible , as staff and hotel are all well maintained to a uniform standard . The location of this hotel is superb when visiting the south and I regularly stop for the night before travelling the short distance down to Southampton

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