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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 827 reviews
76%
Recommend This Property

Ratings Breakdown

827reviews

  • 5 Stars
    401
  • 4 Stars
    169
  • 3 Stars
    97
  • 2 Stars
    77
  • 1 Stars
    83

Baton Rouge

By

October 17, 2017

platinumelite

Stayed here before. Would stay again. When checking in and when going to the pool the front desk clerk seemed to want to stay on a cell phone more than helping customers. The security person had to get us towels for the pool.

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Tiny bathroom

By

October 16, 2017

club

Room was not quite as nice as other Holiday Inn's we have stayed at. Room was okay just not as good as we expected based on previous stays. Bathroom is tiny! Barely room to close the door. Thought we were getting breakfast for all 3 with the rate we picked, only one got to eat for free.

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Very uncomfortable bed. Rest is ok.

By

October 15, 2017

club

What matters the most is the quality of the mattress. This was terrible. And the bathroom was a tiny with sink outside converted motel bathroom.

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Move on to another hotel

By

October 12, 2017

platinumelite

Black mold on the carpet. No bath rug and floor was slick after showering. Employees not concerned with complaints. Jackhammer was running in the room above us.

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A great night's sleep

By

October 12, 2017

club

This was a great place for a midway stop for our trip. We got a great night's sleep and were very pleased with all of our dealings with the staff at the property. The exterior is clearly under renovation and more work to be done before complete, but the room was great!

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Good, but could've been better!

By

October 11, 2017

club

Went to the game then decided we didn't want to drive home. I was told over the phone there were no rooms, then told in person there was enough, so we got to stay. I was not greeted as an IHG member, which is nice considering i ONLY stay at HI, but really doesnt bother me. Everything was great as far as the service went, which is almost always the case with HI, but there was alot of in

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Decent stay

By

October 11, 2017

club

I wish we would have known the hotel was under construction when we booked. Our bathroom door would not shut all the way. There were 5 people in our room and we were given 2 towels. We asked for a couple of more and told there were none available.

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business in Baton Rouge

By

October 09, 2017

Enjoyed the stay at Holiday Inn, clean room, courteous staff, easy access to work.

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Bamboozled

By

October 09, 2017

The hotel looked nothing like the pictures advertised on their website. Save your money and go somewhere else.

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Room 890

By

October 09, 2017

club

Room 890 has a wet carpet smell,that the only thing I noticed

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Very disappointing.

By

October 08, 2017

Hotel renovation underway. Rooms had NO hot water. Rented out rooms anyway and did not say anything. Unprofessional!

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Dont waste your money....yuck

By

October 06, 2017

We woke up to roaches........we got there late ate supper and went to sleep, we woke up about 7 and found roaches on the night stand, my sons bed and on the wall by the door. It has been a mess getting a partial refund but the manager says he called a bug guy to come check the room out.

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