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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 693 reviews
93%
Recommend This Property

Ratings Breakdown

693reviews

  • 5 Stars
    461
  • 4 Stars
    154
  • 3 Stars
    36
  • 2 Stars
    19
  • 1 Stars
    23

A

By

March 26, 2017

club

A stay ! ! ! ! Would recommend to any one in the area

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Great staff and great location

By

March 25, 2017

platinumelite

Was in town for business and had a great stay here. The staff was very friendly and helpful. The room was clean and quiet and the location is very convenient to most of the restaurants that are there.

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West Virginia friendly

By

March 25, 2017

club

West Virginia is my home state much of my family is there. Everyone in beckley was just as friendly.

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comfortable

By

March 24, 2017

platinumelite

wonderful hotel as we travel from Ohio to Virgninia

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Mr. M

By

March 24, 2017

Very nice and clean. Will be staying at this location on every visit to area from now on.

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clean and great service

By

March 22, 2017

club

I will recommend this hotel based on location and customer service .

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Okay stay

By

March 22, 2017

club

Staff wasn't friendly
Beds weren't that comfortable
Shower wasn't clean

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IHG points

By

March 21, 2017

platinumelite

Nice hotel / 30,000 points seemed high considering there was not a breakfast buffet. The only problem we had was the Internet would not connect. Tried phone and lap top. Mentioned at check out the girl just said no one else had a problem.

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Great place to stay

By

March 20, 2017

club

Cindy at the front desk was so sweet and helpful! Clean facility and huge pool for kids

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Leisure

By

March 20, 2017

Stayed at the hotel for 2 nights was supposed to only be one night but had other issues not pertaining to the hotel. When I asked to stay another night in the same room the staff was very kind and courteous I must say it was the best stay I've ever had. Very clean hotel and the rooms are awesome. Thanks for such a wonderful stay

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Nice relaxing stay

By

March 17, 2017

club

A very nice surprise. My family stopped through on our way south. Clean rooms lots of space. Friendly service. Big indoor pool and hot tub.

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Comfortable bed and decent service

By

March 16, 2017

club

The bed was probably one of the comfiest hotel beds I've ever slept on and the pillows were heaven. My boyfriend ordered a drink at the bar but I was upset due to the lack of drink choices available. I think there should be more of a selection and add some frozen daiquiris and frozen margaritas to the list. I probably would have spent more money if these were available.

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