Rated 4.4 out of 5 by 564
Rated 1.0 out of 5.0 by Fed Travel Not a great experience
I had issues with my bill. I booked the room over the phone and asked if they had any rooms available at the government rate. I was told they did. My major screw was that I didn’t check to see what the government rate was. They gave me a suite that was $40 per night more then the government rate, which I now have to pay the difference. Basically they gave me a discounted suite and not a government rate room like I asked for and were told I was getting. I’ve been given suites at government rate on probably 10 occasions, so I didn’t think anything was strange about getting a suites at government rate and lets be 100% clear, their “suite” was almost identical to regular room, it was not a big step up.
June 22, 2016
Rated 5.0 out of 5.0 by Jhubb144 Nice Hotel close to Tamarack Center
Nice Hotel is close to the Tamarack Center which is open from 8:00 to 8:00 making it a convenient
June 17, 2016
Rated 4.0 out of 5.0 by Freddog Beckley
Nice hotel. Nice layout. Nice rooms. Awful pricey for a Holiday Inn and the area. Ate in the restaurant. Food was really good. My only complaint was either they were understaffed, or our waiter didn't have a lot of experience. I could have driven home and made dinner faster than we were served.
June 14, 2016
Rated 5.0 out of 5.0 by travelingmom02 Great Place to Stay
I had the opportunity to come with my husband when he went on a business trip to Beckley. We traveled with our two small children and it was the longest we have taken them away from home. From the time we arrived, the staff was pleasant and helpful. They even helped us bring all our luggage upstairs. During our trip, we only had one car so the onsite restaurant was very convenient when my husband was away. The food was good and the breakfast coupon program saved us a lot of money! It also was great that our kids could eat free! Thank you for the hospitality and great service!
June 13, 2016
Rated 4.0 out of 5.0 by tkgbjenn2 My Stay
I really liked the hotel.
We were able to make use of the pool and hot tub, which was wonderful after a long day of travel.
We had dinner and breakfast in the hotel restaurant. The meals were a bit over priced. The server in the evening seemed like he did not want to be bothered. The food was decent but the tea was really weak. However, breakfast was good and the server was really nice.
June 13, 2016
Rated 5.0 out of 5.0 by NCme Beckley stay
Enjoyed the stay. Convenient, clean, comfortable.
Always a hotel worth staying at.
June 11, 2016
Rated 1.0 out of 5.0 by manard35 Poor Customer relations
Poor Holiday Inn Club Vacations representation and all-out misinformation.
June 4, 2016
Rated 5.0 out of 5.0 by Pat & Jack Great Welcome
After a long day's drive, we were delighted to spend a night at this location, as we have stayed here several times before. Excellent service all round, with a special mention to Erika (with a K), whose welcome after a few harrowing hours driving on a wet night, went far beyond the call of duty. Thank you so much.
May 30, 2016